Action Restoration Ltd
13 St SE
Calgary, AB
T2G 5M9
(403) 287-7439
Rating:
1 out of 5 stars
(
1 reviews)
Description
Action Restoration Ltd offers these services: flood, repair.
by ourbis
on August 24, 2019 from ourbis
Reviews
Waterleak - Floor Replacement: I had a water leak from a baseboard heating pipe inside my unit. My insurance company selected Action Restoration as my contractor. The leak and my claim was initiated on December 16, 2013 - before Christmas. The repairs were only just completed last week, June 6, 2014 - over half a year.<br/><br/>The project manager I was assigned, Thomas, was absolutely horrible. I was never kept informed of what was happening and what the timeline was. Essentially NOTHING happened between December 2013 and mid March 2014. Both phone calls and emails to the project manager was regularly ignored. I had to ask my insurance adjuster to follow up with Action in order to simply get a phone call back on what was happening.<br/><br/>Eventually, work initiated and I was asked to live out of my unit for 3 days. I was told that when I returned on (on a Friday evening), the work would be complete and in livable condition. This was not the case. I returned to a filthy unit that was not inhabitable on a Friday evening with no recourse except to clean it myself. I also subsequently found out that Thomas, the project manager, left for a multi-week vacation the next day. Multiple items were also damaged in my unit - baseboards, etc.<br/><br/>Eventually, another project manager with Action - Sharon - got everything taken care of. I appreciate her assistance on getting my place fixed up.<br/><br/>I cannot in good faith recommend anybody to ever hire Action Restoration for anything.
Rated 1 stars by vkshiu
on June 10, 2014