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Black Trumpet Restaurant

523 Richmond St
London, ON N6A 3E8

(519) 850-1500

Rating: 4 out of 5 stars (16 reviews) Average Rating Over Time
Get directions starting from
Beef tenderloin Bread Bt Bowties Chicken Piccata Continental dining European food International Londonlicioud nice view nourriture outdoor patio dining repas restaurant salle de réunion vegetarian dishes Venison

Payment Methods: Cash


Black Trumpet Restaurant offers these services: restaurant.
by ourbis on August 21, 2013 from ourbis


Completely Ignored: I made a reservation at the Black Trumpet at the end of January, it was my husband’s birthday and I wanted to take him somewhere he had never been before but I had tried and enjoyed.<br/><br/>We arrived at 6:55 and were seated in the front room with 2 other tables. Ice water and menus were provided. We were not asked for a drink order, we were not asked if we had any questions, we were not ever acknowledged by the waitress after we were seated. This waitress was in and out of the room on at least 5 separate occasions and we could not so much as catch her eye. <br/><br/>At 7:25, 25 minutes after being seated I told my husband we were leaving. On our way out I explained to a waiter who was in the service room that we had been sitting for 25 minutes and had not even had a drink order taken, and that we were leaving.<br/><br/>I gave my phone number with the reservation and as such I expected some kind of follow up to this unfortunate experience – no call was received. I sent an email – no response was received. We are busy professionals and I consider my time a valuable resource, I will always read up on a restaurant before deciding to spend an evening there. Now it is my turn to provide some feedback that may save someone else from terrible service. This experience was more than disappointing.
Rated 1 stars by theJillian on February 04, 2011

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