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Blue Line Taxi Co Ltd

455 Coventry Rd
Ottawa, ON K1K 2C5

(613) 238-1111

Rating: 2 out of 5 stars (14 reviews) Average Rating Over Time
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cartography Limousine Service maps taxi Taxi Services taxicab Taxicabs Taxis Transport

Hours: Open Hours Monday To Sunday From 12:00 AM To 12:00 AM
Status: Open
Payment Methods: Visa, MasterCard, American Express


Blue Line Taxi Co Ltd offers these services: maps, cartography, taxi, taxicab.
by ourbis on September 17, 2013 from ourbis


This is the worst taxi service in Ottawa: I am very disappointed with the Blue line service in Ottawa. The service was<br/> UNACCEPTABLE. My family and I planned 4 months in advance a trip to <br/> Vancouver. We were supposed to be at the Airport at 2:30 to 3 pm at the latest <br/> as our plane was taking off at 4pm. We called in advanced in the morning <br/> to be sure we would get the taxi in time. At 2:35 we called to confirm the taxi was on its way. Well, they thought that we needed the taxi at 3 (it usually takes us 30-45<br/> minutes to get to the airport from home). They said they were sending the taxi<br/> immediately. Well, the taxi never arrived and after calling them another 3 to 4 times<br/> and being told that the taxi broke down and that the other taxi was on it's way,<br/> we had enough. Our neighbors very kindly took us to the airport :we never<br/> made it. We lost our flight, have to pay a fare to take the next flight the following<br/> day on Dec 24th (today) and as I'm writing, we have to wait another 12 HOURS to make another connection. As I'm writing this message I'm awaiting for my next flight<br/> In 10 hours. <br/><br/>I have never had an experience like this with any taxi company in my entire life. I never expected something like this to happen.<br/><br/>I forgot: there is nothing more frustrating that being told several times to wait 5 <br/> minutes for the taxi and then being told to call again if the taxi doesn't show up.<br/> How many times am I supposed to call?<br/><br/>This is not the way to treat customers. <br/><br/>Blue Line Service: thanks for the "Christmas present"<br/><br/>MC
Rated 1 stars by MC on December 25, 2011

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