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Byrons Hair Studio

2-9965 152 St
Surrey, BC V3R 4G5

(604) 589-6328

Rating: 1 out of 5 stars (1 reviews)
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Byron's Hair Studio offers these services: hairstyle, beauty salon, hair salon.
by ourbis on July 15, 2013 from ourbis


Ruined my hair, Byron HIMSELF did: i had hair service done by the owner byron at this salon on december 18th 2010. i was to have my hair colored and cut. i brought in a photograph and talked in detail what i wanted. byron told me he was trying to make a hockey game that night and had to leave in an hour. i was very surprised and told him that is impossible. it takes on average for any cut and color 2 hours at best and i have very long hair. he insisted that he would be able to do it and was offended that i was even questioning him. i said ok, your the expert. byron started cutting at my dry hair very fast, then added foils to my hair and had me under a dryer within 15 mins, i cooked for over 30 mins with bleach in my hair, i complained several times that i was too hot and that the chemicals were burning my eyes. he said i had to stay under. when he was done he washed my hair and cut it again very fast. he had 2 girls with 2 hair dryers dry my hair as he got ready to leave. i was happy at the time i saw my hair wet, as the colour was lighter then i had it before and that was my only complaint when i went in, that my colour was too dull (never did i complain about having broken damaged hair because my hair was very healthy), byron also when it was wet put on some anti-friz oil. byron left before my hair was finished. the girls also used a hair straightener on my hair so i could not see the cut very well. i left and then returned 20 mns later because i went to the mall and saw in the bathroom mirror that i still looked like i had 2 inch "roots" at the crown of my hair. i went back to the salon and complained but they said i had to go back and see byron the following tuesday. i then went home and washed my hair and dried it just to discover that my hair was badly damaged. the cut was horrible. my ends were fried and it was all breaking. i called on that tuesday but byron could not see me, he asked for me on wednesday but i cound not make it in n that day as i have 3 kids at home. i went to 2 local hair salons in the mean time to have my hair assest, 2 different well known hair stylists told me that my hair was so damaged that they would not even add any color to me as my hair would fall out. they also said i need to have it severely cut off in order to attempt to make it even and look healthy. they both said the person who did htis to me should have their license taken away. said i had "bleeding, orange, brasy patches with mayjoy damage from chemical cutting from the over heating with the bleach" this was all because this guy wanted me done in an hour. i went in today (december 21st) to talk to the owner byron and he refused to refund my money. i asked for a full refund as i am going to need the money back to have someone else try to salvage and repair it. even tho that money will never make up for the damage thats been done. i deserve my money refunded and also any product needed to help save what hair is still there. he said he will only give me 1/2 my money back and then continued to yell at me, he called me rude and mean and said i was too defensive. of coarse i am defensive. i am very upset. he tried to say i was damaged when i came in. and accused me of trying to use the excuse of him leaving early to get money back. he said his employees said i was rude ont he phone. all of this is lies. all i asked for was too see byron and if he had made time to fix my hair or if i could just stop by. i was never rude or mean to anyone. i wish i could post pics on here. I have reported him to the BBB
Rated 1 stars by Lisa Marie Johnson on December 24, 2010

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