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Canada Flooring & Rugs

1243 Dundas St E
Whitby, ON L1N 2K6

(905) 666-6699

Rating: 1 out of 5 stars (1 reviews)
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Must be in original packaging and unopened/ we will not accept any open boxes or items At Canada Flooring & Rugs, your complete satisfaction is our number one goal
by hotfrog on December 25, 2013 from hotfrog


Horrible service and workmanship.: The installer used broken flooring planks. Many were damaged during installation and left in. My daughter and I have been getting slivers from the floor since it was installed. On two transitions the sales rep claimed they would be closed in and that was never done. The installer tried to hide damage that he caused. The base boards were not installed properly and in fact one was never even nailed in. When the carpet installer was putting the closet door back in he put it in on an angle. Canada Flooring and Rugs won't come back to fix that either. I have visited their store several times and was told that the floor issues are my fault. They won't send a representative or respond to my emails any more. One emailed response denied any problems with the floor even though they have not been back to see the damage! I have had been running an air conditioner and humidifier (in the winter) to keep humidity in the house at a constant level. Would strongly recommend finding someone else. Their prices are cheap and there is a good reason why, so is their workmanship.
Rated 1 stars by David J Francis on January 15, 2014

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