Eclairage Quebec Inc
555 St Remi
Montreal, QC
H4C 3G6
(514) 937-2838
Évaluation:
1 out of 5 stars
(
2 reviews)
Heures: Mon-Thu 8am-5pm;
Fri 8am-4pm
Statut: Fermé
Description
Eclairage Québec Inc offers these services: lighting.
by ourbis
on 08 juin 2013 from ourbis
Commentaires
Don't Deserve Your Business: I took a year off from work to renovate the house I purchased into my dream home. When it came to the recessed lighting, I heard that you shouldn't go cheap, so I went to Eclairage Quebec. I dealt with a guy named Sylvain. I asked for 50W lights (highest power available) specifically because I never wanted to overload the lights. One year later, some of the fixtures starting burning out. After some investigation with the manufacturer (Contrast, who has excellent customer support btw), we determined that the parts sold to me were all wrong. I removed the fixtures from the ceiling to find the wires and transformers all charred and cracked, i.e. severely overheated.<br/><br/>I went back to Eclairage Quebec and showed them all my bills which, when we double checked the parts catalogue, clearly showed that 50W lights had been sold to me with 35W trim and 20W fixtures. It was clear that Sylvain had absolutely no idea what he was doing, even though he pretended to be an expert.<br/><br/>I even brought Eclairage Quebec the charred parts to show them. According to a lady there who turned out to be the owner's daughter, Sylvain had been let go due to incompetence. She was sympathetic, and agreed after looking at my bills that an error had been made by Sylvain. The problem is that her father calls the shots. He did not care. I gave him thousands of dollars in business, and was willing to negotiate a deal even though it was clear that THEY were responsible. But yet I was a nuisance to him. I am not rich and it took me long to save for this project, and I worked extremely hard. He did not care about any of this. He did not care about the fact that his employee had caused me thousands of dollars of damage and could have been responsible for burning my house to the ground or worst. All he cared about was his next million dollar contract, which I was distracting him from. They promised to pay for the replacements parts but then went back on their word. In the end, I got stuck with the headache and the bill. Honest and good people take responsibility for their mistakes. Eclairage Quebec does not deserve your business. It says 'Ouvert au Publique' outside the store, but trust me, stay far far away from this place. Buy your lights from a good honest company.
Rated 1 stars by Sabu
on 13 juillet 2011
Très mauvais service à la clientèle: J'ai eu la plus mauvaise expérience à VIE chez eux. Ils sont désorganisés, désintéressés et leurs prix ne sont pas très compétitifs. Plus jamais.
Rated 1 stars by Ecolorose
on 21 mars 2009
Renseignements sur l'entreprise
Specialties<br/><br/>LED's, Halogens, Fluorescents, Ballast, Chandeliers, Wall Sconces, Flushmount fixtures<br/><br/>History<br/><br/>Established in 1978<br/><br/>Eclairage Quebec has been in business for over 30 years and carries LED's, fluorescent, halogens, ballasts, as well as a wide range of lighting fixtures and many other lighting products. We supply only national brand names such as Philips, GE, Standard, Ushio,...
by yelp
on 06 juin 2015 from yelp