Weblocal.ca Mobile

Executive Plaza Hotel & Conference Centre Coquitlam


405 North Rd
Coquitlam, BC V3K 3V9

(604) 936-9399
executivehotels.net

Rating: out of 5 stars (56 reviews) Average Rating Over Time
Map
Get directions starting from
24-hour front desk ATM/banking Banquet facilities Bar/Lounge Breakfast available surcharge Business Center Coffee Maker Concierge services Exhibit space Fitness Center Fitness facilities front desk staff hotel Number of meeting and conference rooms 9 Parking surcharge Steam room Storage available Valet parking Wedding services YES Wheelchair-accessible

Executive Plaza Hotel & Conference Centre Coquitlam Executive Plaza Hotel & Conference Centre Coquitlam Executive Plaza Hotel & Conference Centre Coquitlam


Payment Methods: Visa, MasterCard, American Express, Diners Club

Description

There are a total of 140 rooms on the premises. This popular hotel is ideal for both business travellers and holiday makers. Guests can enjoy the convenience of 24-hour reception. Guests can make use of Complimentary Internet access to stay connected to work or home. The establishment is wheelchair-accessible. Guests may take advantage of the on-site car park. This establishment DOES NOT allows...
by skoosh on July 01, 2019 from skoosh

Reviews

Burnaby location absolutely horrible! General manager blackmails guests! Don't stay here!: This hotel wasn't even close to be at the executive level, rudeness from your hotel staff and contractors which I did not deserve from the moment I stepped into the hotel, very poor service and unfulfilled expectations. I both attended a high profile conference at your hotel and stayed at your hotel overnight. Both experiences were absolutely garbage, definitely wasn't treated like an "Executive" but more like a rat under a bridge which no one cared about and wasn't treated with an ounce of respect. The rooms were absolutely filthy with cobwebs running up the ceiling from the lamps, very small rooms where you literally had to walk sideways and room keys that wouldn't provide access to the elevators. As soon as I stepped foot into the hotel, I was greeted by their front desk that was extremely rude and had a huge attitude issue. The hotel did not offer any help with our bags (we had many) nor did they even appreciate our stay. They just didn't care. I was called a freaking liar by their Internet staff, High Speed Systems when I called them to report internet issues. The hotel didn't offer any apology on it. Housekeeping even ran over my expensive dress shoes with their equipment and cracked the sole in half. <br/><br/>In regards to the Internet, I have never been as abused and harassed by a customer service rep in my life. I thought this fellow was going to punch me because he just showed extreme aggression towards me and others in regards to this issue, and this was the president of the Internet company. The hotel would not take responsibility on the internet issues, but instead handed us off to the Internet company because they didn't want to deal with it. On the second day, they just ignored us completely and wouldn't respond to our phone calls or messages and left us, in a hotel room and conference without any internet connection. This was an internet marketing conference too so having an internet connection was absolutely required. We were promised an internet connection by the hotel prior to our stay without any issues.<br/><br/>The TV remote didn't even work during our stay we had to adjust the channels manually on the side of the TV and the alarm clock on the bedside table was 15 minutes in advance. None of these issues were fixed.<br/><br/>This hotel offers complimentary massages, which they don't fulfill either. We booked these with the front desk girl who told us they were in the book, but when we arrived they didn't even know about it so only one of us were able to get a massage which by the way was another total joke. I want an immediate and full refund. What a joke of a hotel!!! DONT STAY HERE!!!!!<br/><br/>UPDATE: THIS HOTEL BLACKMAILS PEOPLE TO REMOVE THEIR NEGATIVE REVIEWS FOR A POTENTIAL REFUND. CAUTION!!!<br/><br/>There is severe blackmailing and false practices by the Executive Hotel and Suites in Burnaby. I had a very bad experience at the hotel and I was promised a refund. The general manager then contacted me and said in order to get the refund I am required to remove the review on TripAdvisor. <br/><br/>As TripAdvisor's guidelines, this is considered fraud:<br/><br/>Pressuring travelers to remove a negative review on TripAdvisor.<br/> Asking guests to remove their reviews in return for a discount or incentive.<br/> Prohibiting or discouraging guests from posting negative or critical reviews of their experience.<br/><br/>I suggest you go to TripAdvisor's help centre and search "What is considered fraud?" <br/><br/>You've just made a huge mistake Mr. Gill. BIG mistake.
Rated 1 stars by Jonathan Y on July 08, 2015

Information from the business

Coquitlam BC hotel located close to downtown Vancouver. Book Coquitlam hotel direct and save
by googleplus on August 16, 2013 from googleplus
Search for in Open Now

Are you the business owner?
Privacy Policy | Terms of Use | HTML Site