Gibby's Audio Video
55 Geneva St
St Catharines, ON
L2R 4M6
(905) 685-7611
Rating:
1 out of 5 stars
(
1 reviews)
Reviews
A store worth avoiding.: Let me be as objective as I can. <br/><br/>Gibby's is a store with excellent prices and a great selection. They carry a great variety of products including many high-end items that you will not find in your standard electronics retail outlets. They have sales that put their items often several hundred dollars cheaper than their competition.<br/><br/>That said, should you happen to buy something from them which doesn't work properly, forget about getting any sort of help. I bought a high-end home theater projector from them which was defective (manufacturing defect). I called several times over a period of 8 days, left voicemails, emailed the salesman, his manager and even the store owner and did not get a SINGLE call back. I did get several replies to emails, but the turnaround was typically over a day after sending the message, AND they did nothing to solve the problem or get me a replacement unit. <br/><br/>The problem was eventually resolved by the manufacturer of the projector, but I have nothing positive to say about the service provided by the store.<br/><br/>I know I will not be shopping there again.
Rated 1 stars by Infinite Improbability
on July 31, 2009