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Reviews
Professional, Friendly, Experienced: Patrick clearly knows his stuff. He was friendly on the phone and was very personable when at our house changing/upgrading our locks. Definitely a 'character', but in all the good ways. I would recommend him without reservation to anyone looking for an expert who provides an excellent level of service for a very reasonable price.<br/><br/>I meant to submit this review eight months ago when he changed our locks, but I forgot. Searching online for something else entirely brought his name up in the results today, so I immediately made time to make this (late) review.
Rated 5 stars by Matthew Vegh
on June 15, 2013
Unprofessional: Like the poster above I firsthand witnessed aggressive and careless driving that almost caused a serious collision this afternoon on the westbound 401. Mr. Harrington, please check your camera (that you claim to have) and see what a driver in one of your vehicles did today on Highway 401. Everyone makes mistakes and this could have been a very serious one. <br/><br/>A company with a well-detailed van obviously wants to send a professional representation to the public. Check the cameras that you have and at the very least tell your staff to pay better attention. Do that to a tractor trailer and you'll be installing locks on the gates up above.
Rated 1 stars by Rob Dennis
on May 04, 2012
Professional and Efficient: We want to thank Patrick for his professionalism and efficiency. We called him after-hours and he came to help us as soon as he could. We would not hesitate to recommend him to family, friends and neighbours that need a knowledgeable, friendly and courteous locksmith. We will use him again in the future without hesitation if the need arises.<br/><br/>Stephanie
Rated 5 stars by Steph
on January 15, 2012
Unprofessional and dangerous: I've never hired the services of this business, but I can informatively without a doubt NOT recommend them. I witnessed these people driving very aggressively yesterday, close to the Bayview/Leslie/Bridle Path area. One of the worst driving and most aggressive I've seen, and as someone going into Scarborough, that's saying a lot! I tried to take down their license plate to report him to the police, but since it was dark and raining, I couldn't get it down completely. Didn't forget the name on their van though. The fact that they had no problem driving like this with the company vehicle says a lot about them. I'm wondering if they were even drunk. The kind of men who would risk everyone's life on the road, are certainly NOT kind of men whom you want to trust to do your home locks!<br/><br/>This company replied to my review with:<br/>
"I'm quite shocked that someone would SLANDER a company online because they felt that their driving was too aggressive. After reading your review on both Yelp & Weblocal I decided to check the camera footage from the truck in question. I can see that the driver wasn’t being slowed down by the weather [Our vehicles our equipped for all weather conditions] but I did not witness him doing anything illegal! The next time you have a problem with someone’s driving, I suggest calling the police. Just make sure that they are actually breaking the law, or you might find yourself facing the criminal charges." - Karin DeSousa<br/><br/>I replied:<br/><br/>It is not "illegal" to stick your foot out as an elderly person is walking by per chance that they might trip over. <br/><br/>It's not illegal to get drunk and walk by a daycare center swearing like a pirate. <br/><br/>It's not illegal either to speak louder on the public bus about pornography and women with children on board. <br/><br/>Those are all just impolite and uncivilized.<br/><br/>However, it is both illegal and uncivilized to speed over the legal limit, overtake cars without ensuring safety, and particularly so in unsafe weather conditions.<br/><br/>Definition of "slander"<br/>
The action or crime of making a false spoken statement damaging to a person's reputation. <br/><br/>As my comment was not "false," it would appear your company hires many unqualified people to both drive their vehicles and monitor Internet comments!
Rated 1 stars by Mia Lutz
on November 29, 2011
Information from the business
We are a Family owned & Operated Product, Contract Services & Consultant Company, that offers Complete Locksmith Safe & Door Services. We Service; Residential, Commercial, Industrial, & Automotive industries.
by n49
on February 21, 2012 from n49