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HEALTH MATTERS


5-9977 178 St NW
Edmonton, AB T5T 6J6

(780) 443-3335
healthmattersstore.ca

Rating: 1 out of 5 stars (1 reviews)
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Body And Skin Care cologne Diet eau de cologne eau de toilette Educational Classes Food & Drink health food store Health Supplements Homeopathy magasin d'aliments naturels minerals minéraux Nutrition organic perfumes Protein Protein Powders Supplements vitamins



Description

Health Matters is an independently owned and operated health food in Edmonton. Health Matters caters to clients looking for knowledgeable staff, great selection and wonderful friendly service. We offer a full range of vitamins, herbs, supplements and protein powders. Health Matters carries a wide assortment of healthy body and skin care products. On going educational classes and individual...
by hotfrog on December 29, 2013 from hotfrog

Reviews

Worst: HORRIBLE CUSTOMER SERVICE! I had a few Groupons for this place and went to see what they had. EVERYTHING was WAY overpriced, and unfortunately, the Groupon stipulated that we couldn't use it toward any sale item. Well, most items were on sale a few dollars, making it hard to find something worthwhile to buy.<br/><br/>We were bullied into purchasing an allergy medicine, being told "it's a 100% money back guaruntee, so whats stopping you?" Ahh..perhaps the fact that it cost almost 50.00. High pressure sales much? Also, when questioned further about it's ingredients and medicinal benefits, she was completely unqualified to answer, telling us "we have to contact the company to find out" (passing the buck) and given bad information, "you know, the 'good' things in plants" (?!)<br/><br/>My boyfriend is very health conscious and knows more than the average consumer regarding natural remedies, supplements and health foods. She couldn't handle his questions and didn't take well to his opinions. She practically turned beet red when he refused to consider trying a homeopathic remedy for his allergies.<br/><br/>I chose to leave the store while my boyfriend paid for his purchase, I had had enough of her attitude and condescending remarks. I've never been treated so rudely by a 'customer service' person in all of my life.<br/><br/>To top the experience off, she had the audacity to make a remark about "how it was great that we were able to buffer" the price of our purchase with a Groupon," as if we were cheap people. She was totally passive aggressive and unprofessional. I am utterly disappointed I even purchased these Groupns in the first place, and needless to say, I will no be coming back again.
Rated 1 stars by Anonymous on June 16, 2012

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