Instyle Salon & Spa
3175 Rutherford
Thornhill, ON
L4K 5Y6
(905) 669-6000
Rating:
1½ out of 5 stars
(
3 reviews)
Hours: Please call us for details.
Reviews
Rude and unprofessional: I went into InStyle salon & spa today to use a voucher that I bought from dealticker.com. I made an appointment with them last week, letting them know I have long hair, and I am using a dealticker.com voucher. I was really looking forward to it since the deal was amazing: wash cut blow dry style, full colour and black caviar hair treatment + scalp massage (all worth 225$ bought for less than 40$).<br/>
The older woman (owner of salon)said she'll do the cut&colour but stopped when she noticed my length. She said "You have long hair. Actually...it's extra long...so I have to charge you extra cost...we'll charge...um....we'll charge 20$ more" I bought the voucher and under FINE PRINT it doesnt say anything about charging more for long hair, which is why I bought it. So I assumed she didnt read her voucher. I gave it to her to examine. She said "I am the owner and I'm telling you, that you will pay 20$ extra because you have long hair" she then said "I don't waste free hair colour and your hair will take more hair colour for me to mix". (so far this is her talking to me in a condescending, loud voice and me answering in a normal voice, trying to defuse her anger, even though I was feeling so tricked and very disappointing by her fraudulent ways)<br/>
She informed me that she tells customers face to face of any additional costs, when they come in with vouchers, as she sees fit. She said to me that it's a good deal even with 20$ on top of what I paid anyway and I should be happy for this thing she's pretty much giving away. My hair is precious to me and Im not about to go under the scissors of a crazy, maddened woman who is foaming at the mouth while talking to me. This was a terrible experience, please don't put yourself through the hassle of going to InStyle Salon & Spa - the place is NOT worth it, and the owner does NOT deserve YOUR money. I am so upset at her lack of professionalism and her terrible rudeness.
Rated 1 stars by Sizzling Art
on September 10, 2011