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Reviews
Over 90 minutes without table & food: - made an online reservation around 3:30pm<br/>
- got reservation confirmation around 4:30pm for 7pm<br/>
- arrived at 7pm was told a few minutes...okay<br/>
- was called and brought the the lounge area<br/>
- after a few 10 mins or so, we asked when is our table, was told all party has to arrive first...(all parties arrived, just 4 of us), was told she will look into it<br/>
- after 20 mins passed, we asked again, was told the next one available...<br/>
- friend got really mad and talked to manager<br/>
- manager said another 20 mins<br/>
- after 20 mins, manager came back saying the table ordered ice cream, so asap...<br/>
- imo, if the customers ordered like sake after ice cream we will have to wait even more?<br/>
- at 8pm we finally got seated, table consist of 12 chairs, somehow they need to wait for the other parties (we don't even know) to place order???<br/>
- didn't actually got to eat until 8:30pm...<br/>
- at one point friend found out another party was here at 6:30pm and still didn't get seated at 7:30pm<br/>
- the fact that if restaurant reply back saying they are at full capacity, i would feel way better rather than standing around for an hour before getting seated...at one point a waitress had an accident and pour drinks all over the lounge floor...my brand new shoes got splashed already in just a few hours of wearing them =.=<br/>
- at the bill, they charged us a drink we didn't order, had to get it canceled out...<br/>
- menu stated all dinners include: Teppan Shrimp Appetizer (3pcs), Shabu Shabu Soup, Garden Fresh Vegetables, Rice, and Japanese Green Tea...had to ask for the tea...=.=<br/>
- don't think we will go back ever again, the experience back in 2007 was good thou
Rated 1 stars by StarbucksGeek
on February 24, 2013