Markham Bowl
11B 5762 7 Hwy E U
Markham, ON
L3P 1A7
(905) 294-4556
Rating:
2 out of 5 stars
(
4 reviews)
Description
Markham Bowl offers these services: bowling, courses.
by ourbis
on July 23, 2013 from ourbis
Reviews
Don’t ruin your day - unprofessional customer service: I usually don’t write negative reviews. But the rude customer service we received from this place made me write this review. This facility is run by unprofessional owner who don’t care about customers at all. <br/><br/>Bad customer service – Charged for things you haven’t asked for (please always review your bill). We asked for 1 lane, but she charged for two lanes. When I questioned her for charging two lanes she gave us bad teenagers’ attitude that you will never receive anywhere. Later I found out that she gave us that rude attitude without any fear because she is the owner of that place. <br/><br/>But If I am an owner of a place I would be nice to my customers. We don’t mind about paying for two lanes if we have to, but the attitude she gave us when we questioned her for charging two lanes is what made us quit and go home without playing. Most of all, when we were getting ready to go out with about 6 children, she yelled and said to “GET-OUT” after I said, I am going to put a review online about her aggressive customer service. Don’t waste your time and money going to this rude, ill-mannered, and offensive place. We all go for bowling to have fun - don’t ruin your day by going to this place. <br/><br/>Above all, this place is in the underground room, old and very dark. No fresh air and very crowed. No smile on any of the people who works there (if the owner is unprofessional what can you expect from her staffs?). Only about 4 staffs in that place (including the bar and food area) where there are about 100 customers.
Rated 1 stars by Veera
on March 15, 2013
Dont waste your time or money!: even a 1 star rating is being generous. This is a horrible establishment in every aspect. The food, the prices, the service. The lanes constantly were breaking down, the owner wouldn't compensate us for our lost time. The owner is HORRIBLE to her staff and to customers and is very snobby and rude.<br/><br/>Go to another alley before you waste your money!!!!
Rated 1 stars by jyap
on September 05, 2012
It could be better: I don't bowl often but every time I do it's always a good time. Going to Markham bowl started off as a good experience, I called ahead and reserved two lanes, they accommodated promptly. <br/><br/>You pay first then play and if you pay by credit card it gives you the option to tip. I'm so glad I didn't. Anyway, my friends and I paid and played for an hour and decided to go for another 30 minutes. <br/><br/>So I go up to the register and paid. As our hour of play was concluding and the 30 minutes was about to start, the balls that were thrown weren't returning. We let the employees know and waited for 10 minutes. During that time my friends and I decided not to continue and request for a refund.<br/><br/>The cashier got the owner and the owner spoke to us. She claims that she can't do refunds and she would transfer us to another lane or give us a $10 coupon for another visit. We weren't satisfied and insisted for a refund and she kept pushing back saying that she's unable to give refunds. But we asked if she can't or won't give a refund and she walked away.<br/><br/>The first hour of bowling was a lot of fun but this facility is run by an unprofessional merchant who could care less about customer service. Also, nowhere on the receipt, signs at the alley or website does it say "no refunds"
Rated 1 stars by Roro
on March 11, 2012
I Love this place: I have been coming to this bowling alley ever since I was was a young child. Now me and my friends try to go every week or so. This place definitely has a lot of character, it probably hasn't been renovated since it open a few decades ago. Even though its old and rustic you can still have a lot of fun at this alley.
Rated 5 stars by Peter
on July 05, 2011