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Menzies Chrysler Inc

1602 Champlain Ave
Whitby, ON L1N 6A7

(905) 576-1441

Rating: out of 5 stars (11 reviews) Average Rating Over Time
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Hours: Mon-Thu 7am-9pm; Fri 7am-6pm; Sat 8am-5pm
Status: Closed


Menzies Chrysler offers these services: repair, entretien, automobile, car dealer, new cars, new cars dealer.
by ourbis on July 29, 2013 from ourbis


Terrible dealership: I bought a used vehicle from them with 92 ks with a safety on on it I paid for it in cash.One week later radiator and water pump took a c@!p and $800 later.I called the dealership to see if they could help with any of the repairs and they said thank you for buying your vehicle here but we are not going to help.there was a 30 day warranty on safety related items..ah hello that was a safety related item.. my mechanic told me the leak had been there for a while.I sent a registered letter to the dealer principal and no response.I had omvic involved and no response to them.pretty ballsy if you ask me..people don't let this dealership push you around if you had a bad experience with them..I am taking them to court.I even asked them if they could pay 300 towards the rad..response no.the sales dept there are crooks the whole dealership should be shut down.I am going to write to Chrysler Canada also to notify them of the way they do business under Chryslers name...DO NOT DO ANY TYPE OF BUSINESS HERE.they do not care about the customers..I am to put a star rating on this dealership and it won't let me submit with out one chosen ...so I must put one....they deserve none!!!!!
Rated 1 stars by Km on April 24, 2013
Menzies working to resolve issue: Im suspending my negative opinion while Menzies attempts to resolve this issue in good faith.
Rated 1 stars by Para9111 on September 04, 2012
@ Menzies Customers Come Last: Had a service related issue with my PT Cruiser years ago. Emailed the dealership about the issue and the response was "Next time your in for service lets sit down and discuss your incident". Really? You think after a bad situation that there's going to be a next time and we can chat? Recognize when your customers are disappointed, correct THAT situation & how to make the customer happy. Do what you can to entice them to come back. Your not selling burgers here guys. These are products worth tens of thousands of dollars. Smarten up and make customer service #1.
Rated 1 stars by I.A. on February 06, 2012
stay away from Menzies: the sales department is not good at all check other dealerships first before you decide to go to this place.<br/> if you want a good dealership try Village Chrysler at least they try to help you .Menzies had us sit at the sales desk for an hour to get a price for my 2010 Mazda as i was using as a trade in .......got fed up sitting there decided to leave. the sales person said i will call you in the afternoon did not happen called them was told he will call me back before closing..... that did not happen.... i called them again 3 days later wanting to speak to the owner concerning this matter .......i was told he was not available at that time ....this owner never did call me to see if he could help. so Village sold me my 3rd van from them.......... to bad that head office does not see how this dealership response to a person trying to buy a van............all i have to say is keep up the good work Village see you soon.
Rated 1 stars by GLYNN BUTLER on February 17, 2011

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