Mobil 1 Lube Express
3-104 5651 No
Richmond, BC
V6X 2C7
(604) 278-5505
Rating:
2 out of 5 stars
(
21 reviews)
Hours: Mon-Fri 9am-6pm;
Sat 9am-5pm
Status: Closed
Reviews
Wouldn't pass high school mechanic's class: Took my Pontiac Vibe in here. I have used this place a few times and they are always pretty pushy with the up-sells, which I usually decline. In this instance I did go for a new cabin air filter. Wrong model was installed, so I had to go back and show them that they put the wrong one in. Obvious, as it didn't even fit without folding it to shut the lid. Then had to clean leaves out of the rest of the cabin air system. It turns out they had been lazy and looked up the similar, but not the same, Toyota Matrix model instead. <br/><br/>A couple days later and I was hearing weird rumbling noises under the car. Crawled under and the lower engine bay covers had not been replaced after the oil was changed, so that one of them was folded behind the axle. Rather than let these monkeys touch my car again I went and spent $10 at Lordco on new clips to replace the cover properly.<br/><br/>Never again!
Rated 1 stars by Tyler Durden
on August 15, 2012
Very Unprofessional - Total Scammers!: Make sure you never use this place for any type of service for your car very unproffesional and total scammers!<br/><br/>Mobil 1 Lube Express<br/>
5651 No.3rd<br/>
Richmond,BC V6X2C7<br/>
604-273-1071<br/><br/>I bought a groupon for 3 oil changes at mobile1 lube express and was extremly unsatisfied after i sent my wife in to redeem the coupon only to see she spent $92.08 after the 1st oil change. <br/><br/>She went in to get an oil change and they asked her if she knew what oil she wanted and she had no idea, she tried calling me and I was unavailable so she told them again that she did'nt know what oil to put in the car. They gave her Synthetic oil ($34.88 on top of reg. oil change) and changed her air filter ($29.88)and also charged $14.95 to flush engine. Totally unaceptable and unproffesional when someone comes in to get a simple oil change. If someone wanted synthetic oil they would know that and if they wanted the air filter changed they would have asked to have it done.<br/><br/>I went back to talk to them 1/2 hr later and told them that they totally took advantage of my wife and ripped her off. I asked them what kind of oil do the majority of people take synthetic or regular old 5/40 or 10/40 and he agreed that only 35% of people in this world take that oil and also he agreed that if she wanted synthetic oil she probably would have known that.
Rated 1 stars by Labido
on June 29, 2012
Information from the business
Specialties<br/><br/>We Specialize in Oil Changes , Fluid exchanges , Radiator replacement , Transmission service Fluids and Filters and much much more.
by yelp
on May 16, 2015 from yelp
Better Oil, Better Filter, Better Service. Expect professional service from our vehicle maintenance advisors from oil changes to fuel filters.
by n49
on February 18, 2010 from n49