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My Collection

258 Newport Dr
Port Moody, BC V3H 5B9

(604) 461-4651

Rating: 1 out of 5 stars (2 reviews)
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My Collection offers these services: women, clothing, accessories, women's, women's clothing.
by ourbis on September 02, 2013 from ourbis


Poor Customer Service: My wife, daughter & myself visited this store & purchased 2 " leather " jackets. The sales clerk assured us at three different times that it was real leather. When we got home we found that they in fact were not leather so returned them the next day with receipt, tags & everything in place. The owner was adamant that all sales were final & would not return our money. She promptly left the store leaving her sales staff to deal with the matter. We were offered a store credit but being from Ontario this was of no value to us. We ask that our bank account be credited the amount of the purchase but was told that this was not possible. ( Unknown in our part of the country). A small business with a small minded owner. All take heart from our experience. Lesson learned!
Rated 1 stars by Pointboy on July 31, 2015
Worst Costumer Service: I don't think I will ever enter this store again and I will make sure that nobody else I know does either. The woman working there was so rude and made me feel like I wasn't good enough to be in this store. She went out of her way to explain to me that this classy shop isnt the GAP and that I clearly didn't belong there.
Rated 1 stars by Amanda on February 27, 2009

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