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Nagano Japanese Restaurant

120-2918 Glen Dr
Coquitlam, BC V3B 2P5

(604) 468-2133

Rating: out of 5 stars (53 reviews) Average Rating Over Time
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Hours: Sun 10am-10pm; Mon-Fri 9am-1am
Status: Closed
Payment Methods: Visa, MasterCard, American Express, Cash


Nagano Japanese Restaurant offers these services: restaurant.
by ourbis on September 07, 2013 from ourbis


Poor Food and Service: After being a loyal customer of Nagano for the past five years, I am disappointed to say I will never return to Nagano ever again. I visited Nagano recently and I was literally shocked by the treatment and food I received. I'm more than familiar with all the regular staff, and even know the owner well but this time the entire staff was different. While the owner usually takes the reigns and takes on the chef responsibilities during dinner hours, two new chefs were at the helm. The new servers were poorly trained and incredibly disorganized. The food came out slow and inaccurate and the servers were not familiar with the dishes they were serving. Several times we received dishes that another table had ordered and vice versa. Nagano has been a landmark sushi restaurant in the Coquitlam area for quite some time now, unfortunately with the way things have changed I don't see Nagano having the same loyal customers as it did for the last five years.
Rated 2 star by Ryan Cruz on April 04, 2011

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