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National Home Warranty Programs Ltd

543 Granville St
Vancouver, BC V6C 1X8

(604) 608-6678

Rating: 1 out of 5 stars (4 reviews) Average Rating Over Time
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National Home Warranty Programs Ltd offers these services: construction, entrepreneur, building contractors.
by ourbis on July 14, 2013 from ourbis


do not get home warranty on your new home: We had issues with our home.we found problems and made claims but they were denied.they can do anything to not cover your claim.not worth getting warranty on your home.
Rated 1 stars by roop on February 20, 2013
Looking for assistance,don't waist your time,bunch of crooks protected by lawyers: Filed a court case. Aviva purchased a company who will bring the business down. All they do is close and deny your file. Forget about the assistance. Waist of your hard earned dollar
Rated 1 stars by Unhappy on October 13, 2010
NHW like health care system: We had issues with our new home. We found numerous problems and spoke to our contractor several time but he never returned to fix the issues. We then decided to go through the National Home Warranty. I have to agree with the previous review, these guys seem to do whatever they can to get out of covering a claim. They even post on their website that if an agreement can not be met between the builder and the owner to fix the problems then it must go through the legal system. Like any of us have the money to take our contractors to court and fix our homes. I also found that the NHW likes to refer people to HPO (Homeowners Protection Office), who of course just refers you back to NHW?? I personally found the whole experience very confusing and frustrating. If I can pass along any advise to new homeowners it make sure you hold back a deficiency amount when purchasing a new home and don't release it until you are satisfied because the government agencies are most likely never going to help you. Also, make sure you read the fine print of NHW since there is a lot of stuff realtors think is covered but its not. Good luck.
Rated 1 stars by lindsay on February 27, 2010
National Home Warranty Goal to close the complain file: Who cares about customer satisfaction . We can tell you it is not National Home Warranty. to close the complain file they call warranty problems :design issues" It is the easiest way without putting any efforts in to their obligation and advertising. To missled superiors it another way to deal with the customer concerns. There is no excuses for the way the buisness is run. Company cannot be trusted. <br/> Owned by Aviva insurance,who did not return our calls and emails
Rated 1 stars by Alexandra on November 03, 2009

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