Purolator Courier Ltd
1 Parkway Dr
Truro, NS
B2N 5A9
(888) 744-7123
Rating:
1 out of 5 stars
(
1 reviews)
Reviews
Frustrated with delivery service: Monday June 14, delivery man showed up at door with a parcel shipped by UPS prepaid, but, there was a GST charge on the package. The delivery man could not accept cash so I told him to keep the package at the depot and I would pick it up on Tuesday. Tuesday AM, the same delivery man shows up at the door with the same package. I told him that I would pick it up in the PM because I did not have a credit card, a certified cheque or money order to pay the additional GST charge. I called the courier service and was told that the parcel was still on the truck and that I would not be able to pick it up until after the driver got back. I went to the bank and got a money order for the GST charge amount. I called the courier service and told them to delivery the parcel on Wednesday and that I had a money order to pay the GST charge. I waited all day Wednesday for the delivery. No one showed up. Then, on Thursday I found out that the delivery dirver reported that I had refused delivery of the parcel and that he had been tried to delivery it at 11:30 AM Wednesday. I was home all day waiting but no one rang my buzzer. So, Thursday I received a call from a courier rep telling me that they would not attempt to deliver the parcel again since they had been out three times already and that the driver reported that I had refused the parcel. I ask the rep what did I had to do to get the parcel. She told me that I could pick it up at the courier depot on Friday during business hours. Since I don't have a vehicle I have to rely on others for transport. Hopefully, I will get a drive on Friday to pick up and pay the GST charge and finally put an end to this fiasco. All this to get a parcel that was sent prepaid from the USA by UPS. Thank goodness we have FREE TRADE :)
Rated 1 stars by Byron Miller
on June 17, 2010