Ragga Hair Studio & Beauty Store Inc
135 Dundas St E
Toronto, ON
M5B 2N6
(416) 368-8113
raggahair.com
Rating:
3 out of 5 stars
(
2 reviews)
Description
Ragga Hair Studio & Beauty Store Inc offers these services: hairstyle, beauty salon, hair salon, haircut.
by ourbis
on September 19, 2013 from ourbis
Reviews
horrible customer service, OWNER is VERY RUDE: The only good thing/person about this salon = Ricki. He's an amazing stylist, and I USED TO go to him for years. Otherwise, this salon is unprofessional and not customer-oriented. The owner, Gordon, is the most rude, egocentric and self-centered person I have ever known, and he carries this attitude in everything that he does. Someone that I know went there to receive a treatment that one of the stylists said was free of charge (as a favour), then when she went up to pay, the receptionist rudely accused her of not paying. The stylist that offered to do the treatment for free never left his work station to come settle the misunderstanding at the checkout desk. The owner, Gordon, then came and escalated everything. In his words, he told this customer "the revenue that you bring into this business is insignificant to our success". Thus, regardless of the fact that this customer had been going there for over 10 years - because she did not go every Saturday, her loyalty counted for nothing. This salon only cares about money!!!! They have no respect for clients. Prior to this incident, I used to refer all friends and family there. NOW, I feel obligated to WARN the public, NOT TO WASTE YOUR TIME, MONEY, or DIGNITY. This salon overtly disrespected one of its longterm clients, in front of other clients.... I don't know what other business would do that. Unprofessional, rude and ghetto - that's how I would describe the salon, and the owner, Gordon, himself.
Rated 1 stars by long term client
on June 04, 2013