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Restaurant Kapetan


576 Av Victoria
Saint-Lambert, QC J4P 2J5

(450) 671-6671
restaurantkapetan.com

Rating: 3 out of 5 stars (12 reviews) Average Rating Over Time
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Payment Methods: Cash

Description

Restaurant Kapetan Ltd offers these services: restaurant, salle de réception, auditorium, halls, auditoriums.
by ourbis on June 14, 2013 from ourbis

Reviews

Second Class Citizen: Kapetan’s has been for over 25 years, the place to gather with friends and have a bite to eat in a congenial atmosphere.<br/><br/>My son and I go regularly for breakfast, with an occasional lunch or dinner thrown in, on our own, and often get together with friends for a meal.<br/><br/>This weekend is St-Lambert Days. Last year at St-Lambert Days I saw the owner chase off a group of teenagers from his almost empty terrasse. I thought it was badly handled, but his business, so I never said anything.<br/><br/>As we are regular customers, I never thought to be treated the same… Today, my son and I had breakfast there (and they are not cheap by any means). We took a stroll for a couple of blocks and when we returned we saw a friend on the terrasse and stopped to say hello. We asked for a glass of water and the owner came over and threw us out! <br/><br/>I told him we had just eaten. I told him I was coming back tomorrow with a large group of people, but he would not budge. He told me we were taking the place of paying customers (there were at least five other free tables free on the main terrasse and a dozen on the special terrasse).<br/><br/>I left, telling him that we would not be back tomorrow with our large group. We’ll take our business elsewhere tomorrow and from now on.<br/><br/>Treating your regular customers as though they are freeloaders taking up space is no way to keep clients.
Rated 1 stars by ndobbin on August 21, 2015

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