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Sears Carpet & Upholstery Cleaning

8575 Government Street
Burnaby, BC V3N 4V1

(604) 420-2900

Rating: out of 5 stars (11 reviews) Average Rating Over Time
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Sears Carpet & Upholstery Cleaning Sears Carpet & Upholstery Cleaning Sears Carpet & Upholstery Cleaning

Hours: Monday-Sunday 8:00 am - 5:00pm
Status: Closed


Sears Carpet and Upholstery Cleaning is backed by Sears Satisfaction Guarantee. Sears Carpet Cleaning uses a two step cleaning method that leaves your carpet softer, cleaner and more beautiful. A Clean You Can See And Feel.
by hotfrog on December 09, 2013 from hotfrog


Not fulfilled: The cleaner showed up close to on time but a phone call would have been nice to let me know he was behind. The equipment look very outdated the reason I say that is the truck was 1980's the cleaner had some technical issues which resulted in some back-flow of dirty water onto my carpet. I watch him clean his traps in my driveway leaving bits of other people hair everywhere and the smell was undesirable. It seemed there was a lack of suction which left my carpet very wet, I had my heat on for days to dry the carpets. Just a bad experience.
Rated 1 stars by Alusler on October 05, 2013
Sears wasted my day.: I took the day off and moved all my furniture to get ready for Sears. My cleaning service was scheduled for 8am. I waited for 30 minutes and they did not phoned to update me on their schedule. It took me 3 tries to and which they phoned back 20 minutes later. They told me they will phone their technician and get back to me. Another 20 minutes passed till they phoned me back to and informed me they have mixed up the appointments and there are no other available spaces for that day. It took them more than an hour to tell me they made a mistake and will not be coming. As if they expect me to take half a day off work to wait around for them. I will absolutely never call on them again. They didnt seem to care and made it seem like my fault. I have a coupon and I wonder if thats why they missed my appointment because it was less money for the tech to earn. I will throw away this coupon before using it again.
Rated 1 stars by Geoff Cummings on February 12, 2013
Absolutely the worst cleaning: Just before I get started I saw one of the review on this site is from "Chris Ravanello" the owner of Sears in Vancouver, BC which I found out from the BBB, great review though. Sears carpet cleaning should be ashamed to produce any form of work that they displayed at my residence. Absolutely no workmanship, care or customer service, I came to find out that Sears carpet cleaning is owned by another company, I wounder if they know whats going on at there franchise. Fair warning when using Sears for carpet cleaning needs.
Rated 1 stars by Barbee on July 25, 2012
Rip Off: wasn't home when they did the carpet cleaning. My roommate was. My carpets were worst than before they came. It took him 10 min to do the entire house. So basically he just wet my carpets. When they sent someone out to re-do the carpet; it was the same guy. So of course he was a real jerk because he had to come back. He started an argument with me in my own home, yelled at me and then tried to charge me cash on the side to fix his shabby work. Little did he know I was on the phone with his office when he was proposing that. Needless to say the guy was kicked out of my house. Sears agreed to refund me my money. But I haven't seen not one penny. It has been 12 weeks now. Everytime I try to call the office no one will help me. No one returns my call. I have to go to small claims court to get my money back. WHAT A NIGHTMARE. STAY AWAY FROM THIS COMPANY, FAR FAR AWAY!!!
Rated 1 stars by trudy673999 on September 28, 2011

Information from the business

Carpet Cleaning Vancouver - Sears Carpet Cleaning Vancouver is backed by Sears Satisfaction Guarantee. Sears carpet cleaning Vancouver uses a two step carpet cleaning method. Sears Carpet Cleaning
by googleplus on March 25, 2013 from googleplus
Sears Carpet and Upholstery Cleaning is backed by Sears Satisfaction Guarantee. Sears Carpet Cleaning uses a two step cleaning method that leaves your carpet softer, cleaner and more beautiful. A Clean You Can See And Feel.
by n49 on October 28, 2011 from n49
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