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Sherrin Funeral Home Cremation And Tribute Centre


873 Kingston Rd
Toronto, ON M4E 1S4

(416) 698-2861

Rating: 1 out of 5 stars (1 reviews)
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Sherrin Funeral Home & Cremation Centre offers these services: funerals, funeral homes.
by ourbis on July 31, 2013 from ourbis

Reviews

Terrible service, Terrible attitude, and they scam you.: If you care about your loved ones, DO NOT use Sherrin Funeral Home. First of all, the initial appointment (usually the day after death), was extremely unprofessional. Two different people interview you at the same time, asking the exact same questions. We had to wait nearly 25 minutes to start, because there computer would boot up very slowly. We had my loved one cremated. We also inquired about using one of their rooms for our 'celebration of life'. The said, absolutely, it will be $300 (for just the use of a room for 2 hours). The showed us the room on the first floor. They commented it would be better to use, because many of the attendees would have canes, and trouble with stairs. They showed us this room on TWO separate occasions. A few days before the service, the billed us for $1073, for the room they promised would be $300. When we arrived for our event, they would not let us have the room on the first floor, and had us all go to a very small area on the second floor. We pleaded with them to honour their agreement, they flatly refused. So 125 guests were crammed into a very small area. At least 2 of our guests were accosted by staff. One was asked 'You are not here to cause any trouble are you?' on two occasions, and another guest was told ' there better not be any singing or coin tossing'. They did not approach the family with these questions or concerns, yet harassed our guests for the information. The room was not prepared when we arrived, and we had to fight for more chairs, as they said 'but they dont match'. We did not care if they matched, we simply wanted to provide seating. So in addition to losing 125 potential future clients, they have lost any chance of getting my recommendation . This is not the place you want to be during the grieving process. They WILL try to take advantage of you. An overall nightmare of an experience.
Rated 1 stars by AARON on August 22, 2011

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