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Spit & Shine Detailing

22606 Dewdney Trunk Rd
Maple Ridge, BC V2X 3J9

(604) 467-4050

Rating: 3 out of 5 stars (2 reviews)
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You be the judge: Vehicle was picked up and delivered back to client's home, exterior washed and wheels scrubbed clean at no charge, not a word of thank you or a show of appreciation. The next day, client accuses us of breaking a slat in one of the dash vents, and put a 1/2" gouge at r/f door. She said she had evidence proving that the vent was not broken before she brought her car in, when I asked for that evidence, she then back tracked and said it may have already been broken and she hadn't noticed before even though the vent is directly in her field of vision. Within 30 seconds of showing me the gouge, I pointed out six different broken/scratched items inside the vehicle that she conveniently dismisses. Once is became apparent that the blame game was not getting anywhere, I suggested she files a claim with her insurance company (a third impartial company) and if they were to find us a fault, I would pay the deductible. Finally, I asked what it would take to satisfy her, she demanded a free cut polish to her black car, the same polish she didn't care for or wanted to pay for when I suggested with her interior detail.
Rated 5 stars by TIM on June 30, 2011
Damaged vehicle: ***WARNING*** Took my car to be cleaned. $140 to have the inside detailed. Did not even vacuum the back window, broke my heater vent and gouged the inside of my door. When I took my car back there the owner Tim asked if I had photo evidence that it wasnt like that prior to coming there. Told me to go through my insurance company to find him at fault for the damages. **WOULD NEVER EVER RECOMMEND THIS BUSINESS!!! ***
Rated 1 stars by damaged vehicle on June 29, 2011

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