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St. Albert Inn and Suites

#156 St. Albert Trail
St Albert, AB T8N 0P5

(780) 459-5551

Rating: out of 5 stars (35 reviews) Average Rating Over Time
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ale banquet Banquet Rooms beer Eating Places Facilities for Disabled Guests Fax/Photocopying hotel Hotels And Motels Internet No smoking nourriture On-Site ATM Parking free Pets allowed on request. Charges may apply. restaurant réception Vacation Accommodation Wine

Payment Methods: Visa, MasterCard, American Express


Property Desc: Property Location Located in St. Albert, St. Albert Inn and Suites is convenient to Arden Theatre Company and Musee Heritage Museum. This hotel is within close proximity of Enjoy Centre and Apex Casino. Rooms Make yourself at home in one of the 148 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless Internet access keeps you...
by skoosh on October 26, 2018 from skoosh


Sick as a dog!: My husband and I did a craft show in this hotel on April 8 and 9. On Friday around 3 PM we had lunch at the restaurant in the hotel. I believe it's called Michael's. We had the steak sandwich, fries, gravy and the most horrible, over cooked carrots. The food was horrible and the presentation looked like it came out of an outhouse rather than a kitchen. Yes, the food was terrible but that was the least our experience. By around 7PM I began to have a very bad stomach ache. By 8:30PM I was so sick that I was unable to leave the bathroom. I had violent vomiting and diarrhoea. My husband was also sick, but not as bad as I was. By the way, this was the only food we had all day on Friday. The next day we went back to the hotel to finish the last day of the craft show even though we were still feeling ill.<br/> I thought I would let the management know about the food issue. I first talked to a waitress and asked for the manager. She told me he was very busy and asked me what I needed. I told her the problems my husband and I had with the food. About an hour later I got a phone call from the manager, the conversation was OK for the first few seconds until I began to tell him about our ordeal. Needless to say the conversation deteriorated to the point where I just simply hung up on him after he called me a liar. A bit later this man came to my booth and asked for me, he said he was the manager of the hotel. He was dressed in jeans and T shirt, not the look I would expect from a manager, but his apparel was the least of my problems. The man began to tell me I should go to the health department and handed me his card and the Info for the health department. I tried telling him that the only reason I had called him with the food problem was because we were so sick and we felt there was a problem with the kitchen and he should check it out before someone else gets ill. When I was talking to him he had a sarcastic smirk on his face. I asked him why he was behaving this way and at that moment he totally lost it and threw me out of the show, he give us 20 min to pack our booth and get out. Yes, he refunded the money for my booth, but that is not the point. The point is his behaviour was so illogical and wrong, he did not care about peoples well being or anything else, he only cared to exercise his power. We felt totally discriminated against. We also found out other vendors also felt sick that night, and guess what? They ate at the restaurant on Friday afternoon. <br/> If you're ever in St. Albert, AB do not eat at this restaurant!
Rated 1 stars by appalled on April 10, 2011

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