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The Allergy Clinic


101-10909 Jasper Ave NW
Edmonton, AB T5J 3L9

(780) 425-3400

Rating: 2 out of 5 stars (1 reviews)
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Hours: Please call us for details.

Reviews

The Allergy Clinic - NOT RECOMMENDED!!!: I have to start by saying that the only reasons I did not give this clinic only one star is because the receptionist is a wonderful woman, and although not too bright, was very friendly and efficient at her normal day-to-day tasks. The nurse who performed the scratch test was also lovely and very helpful.<br/><br/>Now on to my primary concerns...<br/><br/>#1 - Dr. Osunduwa is a very arrogant and condescending man. If you are the type of person who expects their doctor to listen to your concerns and needs, look elsewhere. I suppose I should give him some credit as he is extremely well educated, but I did not see him apply any great wisdom to my case as he only saw me for 30 seconds. This is not a racist statement (he is from Kenya and speaks with a heavy accent) as I have worked closely with many people from around the world and civility is a common social courtesy across cultures.<br/><br/>#2 - I had been receiving injections as a part of a subcutaneous immunotherapy treatment from another health clinic until recently when I started coming in to the clinic for the weekly injections. I will never return. The nurse jabbed the needle into my deltoid and injected the serum into the muscle. This is an absolute no-no for this treatment as muscular injection increases the risk of anaphylaxis. It clearly states on the immunotherapy instructions issued by this very office that the "injections are given subcutaneously in the outer aspect of the upper arm and should not be given into the muscle." Granted, the nurse pinched my arm, but she released the skin prior to injecting the needle, which caused the needle to penetrate into my muscle.<br/><br/>#3 - The day I arrived for my first injection at the clinic was the last day it was open as the staff was going on vacation for three weeks. Nobody thought to provide their patients with any advice on where to receive their injections in their absence, and I actually got a rude response from the nurse when I asked her. She replied with what amounted to "that's not our problem" and glared at me like I had asked her to stay behind for her three week vacation. Call me overly-demanding, but not only would I expect a professional office to give their patients advice where to receive treatment in their absence, but I would expect a much more civil response to this legitimate question.<br/><br/>#4 - I am not a member of the health professionals community, but I can tell the difference between a disposable and re-useable needle. The Allergy Clinic re-uses their needles, and judging by the lack of professionalism displayed above, I am not entirely trusting of their sanitary methods.<br/><br/>In conclusion, I will only return to this clinic for my mandatory follow-up exams and will never recommend this practice to anyone. Between the lack of professionalism and being treated poorly by key staff, I am loathe to return, but alas, this is where I was referred.
Rated 2 star by Liz550 on April 24, 2013

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