Tim Hortons
495 York
St Catharines, ON
L2R 6G5
(905) 984-3332
Rating:
2 out of 5 stars
(
1 reviews)
Reviews
Consistently poor service and food handling: IT does not matter when I go to this Tim Horton's, the service is s-l-o-w! At night, the young kids that work there spend their time yakking with their friends across the counter while the rest of us wait for service. This is about the only consistent characteristic of the place. Recently after waiting for the night kids to finish their 10 minute conversations with friends, I was finally served and given the evil eye by the server because I stepped up and asked how long I might have to wait to be served! And they wonder why customers don't tip! That same night they served me a donut, when I sat down I found that it had a big chunk out of it, I returned it for a replacement and the server put that donut that I had handled BACK ON THE SHELF!! I had to say something to them and they still didn't get it. The got the message along with the management after I called the health department and four days later a senior manager from Tim Horton's in Oakville HQ called to apologize. That as it may be, I won't be back there. And the problem with that is that it's not a Tim Horton's only store. It's a large travel mall with 6 other food services businesses that will also not benefit from my spending. I now drive out of my way to stay away from this place!
Rated 2 star by WiMax
on August 25, 2009