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Traveland Leisure Vehicles Ltd

20529 Langley Bypass
Langley, BC V3A 5E8

(604) 530-8141

Rating: 1 out of 5 stars (2 reviews)
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Traveland Leisure Vehicles Ltd offers these services: rv, recreational vehicle dealers.
by ourbis on June 30, 2013 from ourbis


Be carefull when buying or asking for service if you don't want to lose your money: When I bought my tent trailer from Traveland in Langley, I made an arrangement with the sales person that for the whole price that I will pay they will put in my SUV and in the trailer all the equipment necessary for a safe trip with my family as I didn’t know anything about what to buy and use, so they marked all equipment to be put including a stabilizer. When I went to pick up the trailer they were charging me $500 extra because according them, they installed a better stabilizer, which I didn’t authorize. After a long discussion they agreed to don’t charge me the extra money.<br/> Two weeks ago one of the cables that raise the tent trailer broke and with a friend’s help we checked it out and isolate the broken cable, which just need to be replaced. Because it didn’t have a warranty as the trailer is used, I took it to be fixed to Traveland. Our agreement was that before start doing any repairs they will call me for me to authorize the job. So, I received the call charging me $500 for the repair, then I did not authorize the job, so they told me that to release the trailer I have to pay $150 for one hour of work. How can they spend one hour checking for a cable that was exposed and has to be replaced? I asked and they told me that they were trying to fix it.<br/> I went there and complain with the Service Manager who didn’t believe me that they told me they were trying to fix it without my authorization.<br/> At the end I had to pay $150 for nothing.<br/> Please don’t buy or go for service with this company if you don’t want to lose your money.
Rated 1 stars by das on June 13, 2013

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