Valley Small Engine & Marine Ltd

Reviews

Rip-Off for sure!: This place is nothing short of a rip-off! If you have the stupidity to take ANYTHING here, you deserve what you get. Don't say you weren't warned, just look at the comments, mostly negative and I'm sure the owner gets a notice of this post and clearly is posting positive comments just to raise his rating, the other poster's were right. STAY AWAY, there are other businesses, you don't have to go to this one, they deserve to go under, my experience was the worst I've ever had at a business, they are rude and aggressive also! And yes, I agree, just ask around Carleton Place, anyone who knows, will tell you to stay away!
Rated 1 stars by John on February 20, 2010
Great Customer Service: I have been using Valley Small Engine for years and have always had great customer service. The staff has always been patient and knowledgable. Any equipment I have dropped off to be fixed as always been repaired in a timely manner. I even have recently moved further from the area and will continue to use there services. Its makes it easy to support local businesses when they are this well run!
Rated 5 stars by delta on December 02, 2009
Ridiculous Business Practice: Apparently the owner has submitted positive posts. Anyone who I speak with has had a bad experience with these guys, just ask around Carleton Place, don't take my word for it, nor the other posters, these are people to avoid for sure. I wouldn't be surprised to find them in the 'not recommended' at the Better Business Bureau, check that out too. BE WARNED!
Rated 1 stars by Local Resident on December 01, 2009
hard to believe and no name:(: I bought chainsaw 2 yrs ago and a snowblower from them last year great service.. as good a price as home depot comparing apples to apples, came full of gas and showed me how to use etc. When I got a piece of firewood so stuck in it I couldn't get out, they got it out NO CHARGE.. and they fixed mine ahead of a guy that had a home depot one... awesome service very professional and knowledgeable.. I won't be buying at box stores... service and local to important to me.. need my saw etc when I have time.. good to know they will do their best to get it out the door... B Grace
Rated 5 stars by B Grace on November 27, 2009