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Vera's Burger Shack

1455W Broadway W
Vancouver, BC V6H 1H6

(604) 732-6328

Rating: out of 5 stars (48 reviews) Average Rating Over Time
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Booster Seats / High Chairs burger Burgers Burnt chicken burger Cheese chien chaud Congealed poutine gravy Counter Service Only food hambourgeois hamburger hot-dog Licensed Not Taken Parking Available Poutine Price: $ repas restaurant Vera's classic

Hours: Sun & Sat 12pm-10pm; Mon-Fri 11am-10pm
Status: Closed
Payment Methods: Visa, MasterCard, American Express, Discover, Diners Club


Vera's Burger Shack offers these services: restaurant.
by ourbis on September 03, 2013 from ourbis


Poor Food and Service: I have been to Vera's Burger Shack before, at a different location. While on Broadway I was craving a quality, Vancouver-style burger. It made sense for me to visit Vera's Burger Shack at Broadway and Granville. Upon entering I was first in line but ignored for nearly five minutes as the two cooks were busy preparing meals for other guests. I did not receive any acknowledgement at all that I would be waiting. If I wasn't so hungry I would have simply left and visited one of the competitors burger diners down the street. But one of my favourite local burgers, the Canuck was only available here. So I waited. Taking the order was simple enough, and I sat myself down to wait. During the waiting period I visited the washroom as I always like to wash my hands before dining. The washroom itself was absolutely disgusting. While the main dining area of the restaurant was clean but cluttered, the washroom was filthy and I felt dirty just entering it. I knew that for what I had already seen they better have made my Canuck burger just to my specific liking. After several minutes the cook did bring out my burger for me. Strangely, it was considerably smaller than the other Canuck burgers I have had at another location that I frequent. With the same pricing but a smaller burger and a disgusting washroom I would entirely avoid this location. Not to rule out Vera's Burger Shack all together, but seeing this is a franchise I would lay blame to the management for allowing a well established Vancouver chain to fall below the standards of proper cleanliness, service and quality.
Rated 2 star by Ryan Cruz on September 16, 2013

Editorial Reviews

When a "craving for real burgers" strikes, these "consistent" "joints" "hit the spot in a big way" say fans who point to "plentiful" portions and "lots of topping choices"; add in "healthy vegetarian fare" and there's something "that'll suit pretty much everyone", so "zippo" ambience and "chaotic" service don't prevent people from "coming back."
by zagat on January 13, 2014 from zagat
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