Versailles Convention Centre
6721 Edwards Blvd
Mississauga, ON
L5T 2V9
(905) 565-7400
Rating:
2½ out of 5 stars
(
9 reviews)
Reviews
Amazing Food and Decor!: I booked this venue for my brothers stag. Not sure about these other reviews, but we went through Mary Anne and Onkar and they were both delightful to work with. Any time I needed anything they went above and beyond to make sure the event worked out perfectly. The food was delicious, and the only problem was that we wanted to take some home but the guests ate it all up. The hall was spotless when we came in, and even when one of our guests managed to vomit all over the dancefloor the staff ensured that the mess was taken care of promptly. I really enjoyed the event that night and this hall is one of the nicer looking halls cosmetically. I am from Woodbridge, and my family has done many wedding parties at various halls within the Woodbride area, but no event has ever gone as well as the one we had at Versailles!
Rated 5 stars by Tim
on July 13, 2010
Amazing Night: Had my reception at Versailles Convention Centre on May 15th 2010, and it went flawless! The food was amazing, the staff was very friendly and the facility looked great. My decorators were running kind of late, however the hall was nice enough to accomodate them and even help out with the decorations! The management were very kind as well, as they negotiated a price that fit our budget. Would definitely reccomend this hall to anyone who wants to get married!
Rated 5 stars by Pinder
on July 07, 2010
Do NOT Recommend: Let me start off by warning anyone and everyone to NEVER book this place...NEVER...
<br/><br/>Don't be deceived by low prices (as they *will* go up), Don't be deceived by the nice management (as they are all jerks), and don't be deceived by the nice look of the hall (there are many halls that are nicer and cheaper...Versailles is really starting to show its age since management doesn't maintain the hall....just do your hall-research).
<br/><br/>We had an event at Versailles Convention Centre in the summer of 2009 and although the event went off without any major hitches, it was absolute hell to deal with any of the management team leading up to the wedding day.
<br/><br/>1) I had started requesting a copy of the floor plan several months prior to the event (via email, phone call, vmail and in person) and did not receive a copy of it until the week of the wedding.
<br/><br/>2) The contract states that you have to settle $$ in full 1 week prior to the event and after doing so, the hall called us 2 days prior to the event saying that we owed them more money. At this point, we had absolutely no recourse against them so we had to pay the additional significant sum of money that they were asking for otherwise risk them jepordizing our event.
<br/><br/>3) Omkar is very difficult to deal with (to say the least). He's very brash, unprofessional in the language and tone that he uses and is very defensive when you question or request anything.
<br/><br/>4) On 2 separate occasions, I had taken time off from work to meet with Marianne to discuss the logistics for the day of the event. I had scheduled both appointments for times that she had suggested since I wanted to make sure that there would be as few interruptions as possible. Both times, I called her the afternoon before our meeting just to re-confirm our meeting, and also gave her my ph. number so that she could contact me if anything changed. Both times she was over an hour late. No phone call. I had no choice but to wait for her. Once she claimed that there was traffic on the 407 and the other time she said that she had gotten into an accident (but she somehow still managed to drive in to meet me at the hall??)...
<br/><br/>5) When she finally arrived things didn't get much better. We had wanted to have a cocktail reception in the lobby, since we had planned for some entertainment for this time and wanted to ensure that people would be able to spend some time in the lobby enjoying the entertainment. When I asked her about an appropriate layout for the lobby area (where should the food be, the bar, the entertainment, the gift box, etc, etc) Marianne had little advice to offer. It was almost like she had never planned an event at the hall before! I had to measure the space that we would require for the various components that we needed in the lobby and put together a floor plan of my own...
<br/><br/>I could go on and on with examples illustrating the unprofessional, dishonest, unreliable nature of the management team at Versailles Convention Centre, but I will stop here.
<br/><br/>All of that being said, our event was successful and there were no major issues on the day of (or perhaps we were only impressed because we had expected the worst).
<br/><br/>But I would have much rather have avoided dealing with the hall altogether.
<br/><br/>Please save yourself some undue stress and avoid Versailles Convention Centre.
Rated 1 stars by newly wed
on December 05, 2009
...: The food was delicious, the hall looked great, and those serving on the day were very polite, its the management, and those making bookings and appointments that sucked! They were not organised, did not keep their words on MANY MANY issues, and extremely rude, nor were they apologetic what so ever!
<br/><br/>1) They did not state min.guest required when booking two seperate halls, and charged us extra at the end.
<br/><br/>2) We strictly did not want any men to enter the woman hall, and they said it is no problem. But on the day, there was a man who secretly stood behind the curtain from the kitchen side, doing nothing but staring at all woman attending... for a good 5 min., and another man constatly kept coming in for various reasons. Because the segregation was related to faith, THIS WAS EXTREMELY DISRESPECTFUL!!!
<br/><br/>3) Before deciding on the hall we were told there would be no seperate charge for an additional serving table(due to having men and women segregated), and I asked the lady a 2nd time to make sure, that is what she said, yet they charged us extra at the end.
<br/><br/>4) They made it compulsory to pay in full before the occassion saying this was always the policy for their hall and others for years, when just a year ago my sister had it at the same hall, and it wasn't the case! And we have many witnesses to that.
<br/><br/>5) We weren't trying to creat an extravagant staging, but we took our things with us the morning of, and they already had a Huge staging done for the party after us, without our permission. And the lady working was not apologetic what so ever.
<br/><br/>6) From the staging, they left quite a bit of dirt on the ground, and we needed them to get the carpet vacumed while we had guests.
<br/><br/>7) We were going to bring in the meat for one dish, and asked if there could be discount. We were told in the positive. But the day I had to confirm all the details, the man working, Mr. A told me he spoke to my husband and its already dealt with. My husband was in a training and there was almost no way to reach him. So I asked what did my husband say, he kept saying rudely, "well you go ask Him!!" and hung up on me. When I found out my husband did not talk to him that day, I called back thinking it was a mistake, but he knew it wasn't a mistake and he kept speaking in an extremely rude and unprofessional manner. When I asked, THIS is how you treat your customers? He said we don't have time for unimportant things.
<br/>
UNIMPORTANT???
<br/>
That meat from outside is a BIG part of the whole celebration! And for me to confirm is unimportant?
<br/>
So he hung up on me a second time being so rude, that I don't know how to word it! Third time I called and tried to speak with someone else, and he told me, "are u the same girl who called before? will you stop calling before I say something!" ...And this was without me saying anything abusive, just trying to find out with a calm voice.
<br/><br/>8) Yes, there is more... unfortunately :S.
<br/>
We took some extra drinks of our choice to be served, and we planned to bring the leftovers back because we took way more than enough for our guests. When bringing it back, they just returned one bottle, and we were told that's all that is left. But when leaving, I saw a waitress taking one of OUR bottle of juice for Mr. A to enjoy.
<br/><br/>Not to mention, there was extra charge for the serving in general, and we weren't told about it either when I clearly asked the lady booking appointments.
<br/><br/>Either say yes we can provide the service and stick to it, or say no we cannot. All the problems were ofcourse after we paid the deposit, and many others after paying in full, before the occassion. They also treated us like second class citizen just because the program after ours was extravagant, and they were paying more. Why should that affect how a hall treats its customer? We needed a smaller service, we asked if they can provide, they said yes, and that is all that should matter. I won't even give them one star for causing us so much problems and abusive language at the end of it, but i don't see an option.
Rated 1 stars by bint_kabeer
on August 27, 2009
Information from the business
Versailles features an elegant foyer that combines class and sophistication to create an atmosphere of personal luxury. The warm glow of wall sconces and rich hew of green and gold provide the perfect setting for any event. Our expansive and flexible conference and banquet space manages to maintain a welcoming intimacy while comfortably ...
by n49
on May 20, 2011 from n49