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Walker Group


300-1455 Bellevue Ave
West Vancouver, BC V7T 1C3

(604) 926-5668

Rating: 1 out of 5 stars (3 reviews)
agent d'assurance assurance Automotive Car Dealer/Repair courtier d'assurance insurance insurance agent insurance agents and brokers insurance broker Insurance Brokers in West Vancouver Professional Services



Description

Walker Group offers these services: insurance, insurance agents and brokers.
by ourbis on September 15, 2013 from ourbis

Reviews

Incompetent and Impossible to Deal With!!!!: My fridge died on me, so I phone the place I bought it from to get repaired. Surprise there is still extended warranty on it. YAY! or so I thought. I live 15min outside the capital of Alberta. They want to send someone from a summer village over an hours drive from me, who has no access other than snail mail to parts. Was told I would be contacted by ESCALATIONS to discuss my concerns. No one ever called. The guy from the summer village shows, says repeatedly that the fan blade must be replaced, then he MacGyver's it and says there. Not 1hr later the fan has again fallen off it's shaft, and the fridge is not working again. Dealing with there people is impossible, they just lie, and lie, and lie some more telling you what they think you need to hear, instead of fixing the problem and telling the truth. Then they contact a company from the city to come fix, then they change their mind and want to send the same first idiot back, who didn't do his job in the first place. I have no faith in this company, and will never purchase their product again. I could have had my fridge fixed more than 10 days ago if I had just called a local repair man, and paid for it myself. Long story short, I have a funny feeling I'm gonna end up getting my own repair person out here to fix it, if I wait for the Walker Group to get their stuff together I COULD BE WAITING YEARS!!!!!!!!
Rated 1 stars by eehennig on February 15, 2011
Hard to deal with: We sent a projector out for warantee repair.After 8 weeks we started to follow up on the repair only to find that nothing had been done.When I asked the Walker Group why not they told me the part was on back order.I then contacted Panasonic Canada they told me the part was available and a 2 week delivery.I then contacted The Walker Group again and when they tried to tell me the part was on back order I told them that I had checked and that it was available.The story then changed to we have authorized the repair and already paid out the cost of the repair.I then contacted the repair facility to find out that once agan I was lied to there was no authorization.Several calles to the Walker Group,once an hour ,finaly got them to say they would authorize the repair but they still insisted that they had paid out for the repair.I then phoned the repair facility to make sure that they got the authorization and it had not been done yet. One more call to the Walker Group and finally it was done.My projector was out for repair for 4 months for something that should have taken 2 weeks. This is a very difficult company to deal with.I paid for a service and had to beg to get it.
Rated 1 stars by rick on December 22, 2008

Information from the business

Specialties<br/><br/>Walker Group Inc is a multi-industry company providing products and services to manufacturers, retailers, and financial services companies.<br/><br/>The Walker Group of companies includes:<br/><br/>o W3 Solutions ( www.thew3solution.com ) - Provider of extended warranty and underwriting services to retailers, manufacturers, and financial institutions<br/><br/>o WGI Manufacturing (www.diamond-kote.com ) -...
by yelp on July 19, 2014 from yelp
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