Windship Aviation
5615 Gateway Blvd
Edmonton, AB
T6H 2H3
(780) 438-0111
Rating:
1 out of 5 stars
(
2 reviews)
Hours: Monday To Friday From 08:00 AM To 04:30 AM
Status: Open
Payment Methods: Visa, MasterCard, American Express
Description
Soaring high above the scenic panorama of the city in a hot-air balloon is a beautiful, exciting, and luxurious way to see the city. Your three hour experience includes one hour flight from one of the three centrally-located launch sites and finishes with a traditional champagne toast upon landing. The balloon holds four to eight passengers plus the pilot, and group rates are available. Flights...
by wcitiesca
on September 13, 2011 from wcitiesca
Reviews
You'll probably never fly...: Over the last 4 years our experience with Windship Aviation has been nothing but frustrating. We received tickets as a Christmas present in 2007 and have been trying to book a flight since. We've been cancelled on for: too windy, not windy enough, clouds breaking up at higher levels, pilot training and the latest last weekend we were double booked. Each time we're cancelled on they force a 6 week re-booking wait so we get maybe 4 or 5 attempts per season, Alberta weather being what it is this is woefully inadiquite. After 3 years we asked for our money back (5 tickets) but were of course denied. Everyone I've talked to who've had experience with this company has had to wait YEARS to get a flight, another couple we know is now on their 7th (yes, 7th!!) year of waiting. I understand poor weather and that hot air balloons need specific conditions but I think after several YEARS there should be an oppertunity for a refund if they cannot provide the service they sell. I've contacted the Global News Trouble Shooter, I suggest anyone else who've been waiting for several years do the same.
Rated 1 stars by James Atkinson
on May 29, 2012
This company is a scam: This company is a downright scam. I purchased tickets back in 2009 at a staggering $1,000 (being a couple's package for some great-grandparents) and have recieved nothing but grief. They have cancelled my flights over a two-three year period around 20+ times! Understandably weather can get in the way, but this was absurd. It would have been more, but their completely frustrating lack of service prevents you from rebooking flights easily. Sometimes they cancelled our flight the day before, a few times they've called us a days prior to the date to tell us the pilot was suddenly unavailable. This company refuses to refund my money, stating the tickets are 'transferrable' (like I want to pass the buck onto someone else). They are complete theives. The staggering ticket cost should've meant superb customer service. Instead, all I've recieved are sleepless nights and a great deal of stress. They now have my money, and I will never see a flight. I would be shocked to find out they actually own and operate hot air balloons.
Rated 1 stars by JAnderson
on June 07, 2011