Atlas Granite Inc
8920 60 Ave NW
Edmonton, AB
T6E 6A6
(780) 468-3364
Rating:
1 out of 5 stars
(
3 reviews)
Reviews
Read all reviews online before shopping: Poor customer service!<br/>
Poor management!<br/>
Poor delivery!
Rated 1 stars by ali morad
on March 01, 2014
Avoid Disappointment Do Not Buy From Altas Granite: They promised us a discount then reigned and said there was nothing on paper so there was nothing they could do about it. They never gave accurate answers to questions and never returned phone calls. I was even reprimanded for involving my husband in the dispute as if the house and the money for the renovation wasn't half his and so very much his concern. The one manager Harry was rude and without person skills.. They gave me the impression that they were only interested with big housing contracts from builders but the little guy revovating their home wasn't worth their time or effort.
Rated 1 stars by Mad XX
on October 18, 2012
Save yourself the headache and go somewhere else!!: Worst customer service I have ever encountered!! After receiving a damaged piece of granite that did not fit my space (measurements given were correct however were written incorrectly by store and unfortunately I signed the contract) I acknowledged my responsibility in that i signed tge contract, but after calling repeatedly and going in to see the supposed owner over the last 3 months I had to make an appointment as someone else to even speak with anyone...and still I have no granite, no restitution of payment and no one will return phone calls. They even went so far as to tell me to come pick it up which I did then when I got there they told me they had sent it to their west end warehouse!! Complaint filed with BBB. I strongly advise that if you want quality product ( not damaged granite on delivery) and courteous service you look elsewhere!!
Rated 1 stars by Tobie017
on August 14, 2012