Belanger Ford Lincoln Centre Limited
144-204 Michael St
Chelmsford, ON
P0M 1L0
(705) 855-4504
Rating:
1 out of 5 stars
(
1 reviews)
Reviews
Completely unacceptable.: To further explain the bad review:<br/><br/>I purchased a brand new 2012 Ford Fiesta from Belanger Ford and experienced numerous problems from the start. That's completely fine with me as I understand some new vehicles come with a few kinks. The problem is that the service department only caused more problems when trying to fix the original problems. For lack of time I will give one example: A headlight was damaged upon purchase and needed to be replaced. Well it took them 3 hours to replace the headlight and when they did, it was completely installed incorrectly. Had they simply looked at the headlight they would have realized it was not installed correctly. Because of the horrible service in the past, I was honest in the surveys provided by Ford. I answered every single question truthfully and gave them the rating they deserved (even thought the dealer principal called me twice at work asking me to give a perfect rating on the survey).<br/><br/>Anyway, I guess Belanger did not like the surveys, because I finally received a phone call at work from the dealer principal, stating these exact words: "Since we're unable to make you happy, we no longer want to service your vehicle. Go and take it to Cambrian Ford". I was in shock and confused all at once. Upon some digging around, I found out that they do this with every customer that gives them a rating that is anything other than perfect.<br/><br/>Oh and by the way, It's only been two months that I have purchased this vehicle.
Rated 1 stars by Disgruntled_Customer855
on October 01, 2012