Cd Computers
100 King St
Spruce Grove, AB
T7X 3A6
(780) 962-9534
Rating:
1 out of 5 stars
(
1 reviews)
Description
CD Computers offers these services: computer maintenance, computer repair.
by ourbis
on October 29, 2013 from ourbis
Reviews
Selling Junk: With all good conscience, I can never recommend this place to anyone. I purchased a used laptop from this store. Now, I know with used, there will always be the chance of issues - I understand that and knew those risks going in; this is not about that.<br/><br/>It did not take me very long to find the issues wrong with the computer, but none of them were major; they just needed to be addressed. According to the sales rep that sold me the laptop, the computer came with a three-month warranty. When we brought it in for service, they charged us $75 to do an assessment and then said they found viruses on it, and it would be another couple hundred dollars to remove them.<br/><br/>We found this suspect, since we hadn't even been online yet or used the computer other than turning it on and using what was already on it from the store. We brought it to a friend, who has been employed as a professional IT person for more than 10 years. He took a look and found that the problem.<br/><br/>When we complained to the store-owner/manager about this, she said, "I stand by my employees' claims." The question we had is: which employee? We had brought the computer there a couple of times and one said it was a virus issue, while the other said the keyboard needed to be replaced and that it was definitely not related to viruses.<br/><br/>Also, the salesperson told me the system came with a "top-notch" sound-card. As it turns out, there is no sound-card, and when we brought that up, they said, "The system you paid for is the one you had. A sound-card is extra."<br/><br/>Because of the lies and back-peddling and no willingness to take responsibility for their errors, I/we will never step foot in this store again and we will not recommend it to any within our circle-of-influence and beyond.
Rated 1 stars by prairiedude
on February 01, 2014