Computer Express Niagara
341 Linwell Rd
St Catharines, ON
L2N 1T6
(905) 935-3330
Rating:
2½ out of 5 stars
(
3 reviews)
Hours: Please call us for details.
Description
Computer Express Niagara - Computers, Laptops, sales & service, security systems and much more
by hotfrog
on December 25, 2013 from hotfrog
Reviews
Very rude and poor customer service: I recently stopped in at this place to have a virus removed from my computer. I found this customer service to be quite rude and very poor to say the least. I was not greeted upon entering and even after I came back to pick up my computer they didnt offer to explain to me what was wrong with my computer. And I left without even a thank-you or anything. I also noticed that my computer smelled of cigarette smoke when bringing it home so I'm pretty sure that my computer left this store overnight. As for as the service on the computer is concerned, the virus was removed but my antivirus program was not working properly in which the owner of the business refused to tell me how to correct this problem without bringing my computer back to him. I find this company very shady and again the customer service is beyond poor. I would definately not EVER recommend using this business. They're untrustworthy and don't stand behind their name. Why would I want to bring my computer back to a place where I had recieved poor customer service and my computer wasnt fixed properly to begin with? All this owner had to do was explain to me how to fix the problem I was having with the antivirus program. All he kept saying was that it was my fault and I should have brought it back to him. Great business ethics there if you ask me. But I'll never use this place again, EVER and neither should you!
Rated 1 stars by whatever
on November 03, 2013
Decided to give it a try: I usually dealt with another computer company that recently closed down, even though Computer Express has a bad review I know they've been in business over 10 years so they must be doing something right. I gave them a try and brought my computer in to be upgraded in Novemeber 2009. I haven't had any problems with it.<br/>
I just purchased a laptop last week from Computer Express and they were able to link my printer so I can print through wireless.
Rated 5 stars by Susan
on March 19, 2011
new computer may 1, 2008: May 1, 2008 I purchased a new computer from this company. Within 3 mo. the hardrive was fried. Since purchasing this new computer, I have never had any sound on this computer. After having to replace the hardrive 3 mo. after purchase and the owner never did check the sound, I do not trust the owner of the shop. To this date, I still have no sound!! I perceive I do not have a sound card installed and my printer has never worked either.
Rated 1 stars by Sandy
on July 17, 2009