Dave Wood Mazda
349 Mulock Drive
Newmarket, ON
L3Y 5W2
(289) 366-2041
Rating:
1 out of 5 stars
(
1 reviews)
Hours: Mon - Sat: 8:30am - 9:00pm
Status: Closed
Description
Dave Wood Mazda is a business in Newmarket.
by ourbis
on October 28, 2013 from ourbis
Reviews
Classic Robbery!: Here is the story:<br/><br/>Mazda Tribute, misfire was diagnosed.<br/>
Service man called and told me that sparkplugs and coils need to be replaced.<br/>
Next day he called me saying that it did not help and main computer PCM needs to be replaced.<br/>
He asked 1600$ + Tax.<br/>
I refused the offer and found couple used PCM.<br/>
First one was with different ID number, it came from Mazda Tribute with automatic transmission (my Mazda Tribute has manual transmission).<br/>
Service man told me they copied my data but can’t make it working properly.<br/>
Why did they need to copy my data?<br/>
Just go to internet and check on how to flash PCM. All you need is to download the latest software image from Mazda or Ford and flash it.<br/>
After consulting with someone he told me that board is different and there is nothing they can do.<br/>
Do you expect Mazda dealer to know that different board will not work?<br/>
I would say “YES”. Also I found a lot of information on internet regarding board compatibility.<br/>
NP.<br/>
I brought second PCM with the same hardware ID.<br/>
Can you imagine my reaction when service man called me telling the same bs.. ?<br/>
They copied my data and got “Cruise Control” module so my ABS will not function<br/>
I was asking again:<br/>
Why do you need to copy my data at all?<br/>
Just flash it with latest factory image!!!<br/><br/>The same pause with not understanding what I am talking about…<br/>
He called me in 1 hour again saying they figure out how to fixed ABS issue.<br/><br/>So here are the charges:<br/><br/>1.2 hours diagnostic --- they probably charge for the first wrong one to replace my recently installed sparkplugs and second one when they determine it was PCM.<br/>
Consider most dealer’s services would waive the diagnostic charge if you do repair.<br/>
0.5 hours – spark replacement, which was not necessary to do<br/><br/>Attention:<br/><br/>1 hour – coil replacement. <br/><br/>Question: How can you replace sparkplugs without taking coils out?<br/><br/>They just consider customer an idiot…<br/><br/>3 hours – computer flashing.<br/><br/>You can find a lot of video on internet where people do Ford escape PCM flashing for 10-15 min.<br/><br/>And what do I finally have?<br/><br/>About 800$ bill for sparkplugs and coils and 5.7 hours of their labor.<br/>
As guys have no idea how to flash PCM properly I will have to visit another service to flash PCM with last factory image.<br/><br/>Conclusion: Absolutely unprofessional service but very professional robbers.
Rated 1 stars by Dato Batona
on May 19, 2015