Flowers By Nahila
1311 Tecumseh Rd E
Windsor, ON
N8W 1B9
(519) 972-9466
Rating:
2½ out of 5 stars
(
2 reviews)
Reviews
Avoid at all costs - no respect for customers: AVOID AT ALL COSTS!<br/><br/>WORST WORST WORST customer service experience of my LIFE! Their "money back guarantee" claimed on their website is absolute B-S. Flowers arrived 40 minutes late despite me calling in to ask if it can be delivered when I wanted it. <br/><br/>Demanded a refund over the phone, was told owner would call me back. Didn't receive a call, so I called a 2nd time and was told the owner would be back in 2 days. Clearly they were pushing my problem aside.<br/><br/>Went in in person. All they could offer me was "a bouqet of flowers and a box of chocolates" - maybe if the problem was handled when I came in the first two times, I may have accepted it - but now I only wanted a refund. I cited their "guarantee" on their website - the clerk didn't even know it existed. Was lied to directly to my face when I asked to speak to the owner over the phone. Eventually I got ahold of the owner - who also refused a refund and had no clue they had a money back "guarantee" on their website. Worst customer service ever.<br/><br/>Wasted my time and money with Diva Flowers by Nahila. AVOID AT ALL COSTS.
Rated 1 stars by J.B.
on November 13, 2012