Golda's Kitchen Inc
Argentia
Streetsville, ON
L5N 8G6
(905) 816-9995
Rating:
2½ out of 5 stars
(
18 reviews)
Hours: Sun 11am-5pm;
Mon & Sat 10am-6pm;
Tue-Fri 10am-8pm
Status: Opens in 12 minutes
Reviews
Worst customer service in the world.: Wow. Just the MOST horrible shopping experience I have ever, ever had, thanks to Golda's Kitchen in Toronto. I'm literally still shaking with stress from the experience.<br/><br/>They apparently have a reputation for arrogant, terrible, even nasty customer service (very bad reviews from many people all over the Internet) but I always figured, (like ya' do...) I'm such a loyal customer of 7 years could never happen to *me*.<br/><br/>Well today I had several things in my online basket and wanted to use a gift certificate for part of it, but it was really complicated I'd tried several times last week to do it, so today I phoned and asked the person who answered could they just take my order over the phone, as they have in the past. <br/><br/>The rep could not have been nastier. She kept implying I was dumb, and told me to just do as I was told. She was determined to brow-beat me the customer into submission and could not conceal her contempt for me. I said, "I've tried for the past week several times and it's not working, I just want to give you my money so please take the order over the phone." And she said "No, I am not going to do that for you, I'm hanging up." And she did, she hung up on me. <br/><br/>I managed to get the order through in the end online, but I left only enough in the basket to use up the gift card. <br/><br/>The complaints are so widespread about Golda's Kitchen terrible customer service going so far back all over the internet I should have checked out their reputation more thoroughly a long time ago.<br/><br/>Google Golda's Kitchen customer service and you'll quickly see for yourself, you really don't want to have to get any more involved with them than you have to. (p.s. there is no real Golda, either, I found out.)
Rated 1 stars by Randal Oulton
on January 20, 2014
Customer Service?: Purchased LorAnn Coconut oil emulsion at the retail store. Tried many concentrations of the product but never could get it to taste like coconut and it left a bad aftertaste. Unfortunately so did the return policy. Told that they don't accept returns on opened products.<br/><br/>I asked how I would be able to tell whether I would like the product if I didn't open it? I was told that this is the owner's policy. This too left a bitter aftertaste. As I was leaving the very nice lady said "see you soon" Unfortunately I won't be be visiting them in the store or online soon.
Rated 1 stars by Mark Jeffreys
on January 11, 2013
Information from the business
Leading retailer of quality kitchenware - baking, cooking & measuring equipment; specialty cake decorating, chocolate & confectionery supplies; and a wide assortment of tools, knives & appliances
by googleplus
on November 05, 2013 from googleplus
Canada's Leading website for bakeware,cookware and cake decorating
by n49
on May 15, 2011 from n49