Hyatt Mitsubishi
Glendeer Cir SE
Calgary, AB
T2H 2V4
(403) 253-7704
Rating:
1 out of 5 stars
(
2 reviews)
Description
We are Calgary's Mitsubishi Superstore. In addtion to carrying the full line up of the best backed cars in the world, we have hundreds of pre-owned vehicles in-stock at all time.<br/><br/>At Hyatt Mitsubishi, we recognize that your expectations are increasing every day and, we are up for the challenge of meeting your needs. We look forward to providing you with a best-in-class, sales and service...
by ourbis
on February 16, 2015 from ourbis
Reviews
Loan Insurance NOT Mandatory - DISHONEST!: In April 2011,I purchased a used vehicle from Hyatt Wholesale in Calgary. Hyatt Mitsubishi next door managed the financing arrangements. One week after signing the papers, I was reviewing the documents and came across a charge for optional loan insurance worth $2626. My signature was on the form, and I remember him explaining the form to me but don't remember him saying that it was optional or that there was a separate charge for it. I made an appointment to discuss it and he told me that it was mandatory insurance that the banks required to make the loan secured. He said I can make changes at any time and circled a number on the form to call. First I called TD Financing Services. They told me that it is absolutely not mandatory and 100% optional. I called the insurance company and cancelled the insurance. They said to cancel, it would cost $100 in administration fees and because it had been over 10 days since the transaction, they had to charge me for one month of insurance. I don't know if there would be the same administration charges if I cancelled within 10 days. I then called the dealership and asked them why they didn't mention that the insurance was optional, that it came at an absurd cost, or that it could be cancelled. He took no responsibility and said that I should have read what I was signing, and that he cannot control what the insurance company charges for cancellation fees. I explained that the salesman seemed to be explaining everything very clearly, and I was paying close attention to what he was saying but if I had known the details of the insurance, there is no way that I would have agreed to it. He said there is nothing he can do and would not compensate me for the $150 charged to me. They must get commission on the the total amount including the loan insurance.
Rated 1 stars by Josh Southgate
on May 09, 2011