Jk Granite And Marble Inc
Markham
Toronto, ON
M1X 0A6
(416) 291-4259
Rating:
1 out of 5 stars
(
1 reviews)
Description
JK Granite And Marble Inc offers these services: granite.
by ourbis
on August 13, 2013 from ourbis
Reviews
Very Poor Service: I wish there were some reviews available before I commited to having this company fabricate and install my granite counter. I had issues with the templater coming out 3 hours late, so I voiced my concern to my sales lady, she assured me that there would be no delay on the actual install. I called the day before to find out what time I can expect the installers - at this time I was told, 'the job is not ready, you need to wait until next Wednesday (6 days later than agreed upon). I had signed the contract with this company based on the agreement that the job would be complete on a specific date. The excuse given was that someone got sick and it put them behind schedule due to the size of my kitchen. I had started renovations on my kitchen which led to me removing the old countertop and sink/plumbing with the assumption that I would only be inconvenienced for 4 days, this has now grown to a near 2 week period without a functional ... before I commited to having this company fabricate and install my granite counter. I had issues with the templater coming out 3 hours late, so I voiced my concern to my sales lady, she assured me that there would be no delay on the actual install. I called the day before to find out what time I can expect the installers - at this time I was told, 'the job is not ready, you need to wait until next Wednesday (6 days later than agreed upon). I had signed the contract with this company based on the agreement that the job would be complete on a specific date. The excuse given was that someone got sick and it put them behind schedule due to the size of my kitchen. I had started renovations on my kitchen which led to me removing the old countertop and sink/plumbing with the assumption that I would only be inconvenienced for 4 days, this has now grown to a near 2 week period without a functional kitchen. By no means am I a griper, if it were a bathroom or another room in my house I would be much more patient. The worst part of the whole ordeal continues to be the fact that not once in the process was I offered an apology, just the excuse that someone got sick and there was nothing that could be done
Rated 1 stars by Will Brisebois
on February 03, 2012