L & M Taylor Soccer
1615 Dundas E
Whitby, ON
L1N 2K9
(905) 571-7727
Rating:
2 out of 5 stars
(
6 reviews)
Description
L & M Taylor Soccer offers these services: sport, sporting goods.
by ourbis
on August 16, 2013 from ourbis
Reviews
Awful customer service -- owner does this same things to a lot of people: Had a terrible experience -- owner is rude and clearly doesn't get it. Had my friend pick up a pair of $120 indoor boots -- I wanted a 10.5 but they didn't have any... they rarely have the size you need... so he bought a 10 for me and I tried them for about 5 minutes on an indoor field and my toe was jamming in to the end of the shoe. So I took them off and took them back -- not asking for the money back but asking if I could trade them in for another size or another shoe that fit. The rude owner said "but you've played in these! and we don't sell used shoes... " and he wouldn't take them back -- there wasn't a mark on them, no wear whatsoever -- he was in a bad mood and wanted to take it out on someone. Well he just lost my business and my teams business and probably many others as I will warn people about this very rude, poor mannered 'businessman'. Why wouldn't you want someone to be happy with their purchase? I guarantee if I went in to that shop and looked at the indoor boots I was trying to bring back... and they were on the shelf -- there is no way I would have said, 'these are used boots' -- no way at all. Don't deal with this place if you can help it. Awful.
Rated 1 stars by dwolters
on November 01, 2015
Poor Service - Stay Away!: I purchased a pair of $130 Adidas cleats from this store less than a week ago and I called today to ask whether I could get a refund as my daughter cannot commit to playing due to a scheduling conflict. The manager of the store (gentleman with an Australian accent), told me he couldn't do anything for me except a store credit. When I asked him what I'm supposed to do with that when they're only a soccer store, he said "don't you start with me, don't start with me" and then added "I didn't put a gun to your head and make you come here to buy shoes" and hung up on me...that's a great way to stay in business. In this case, I say...stick with National Sports or Sportchek. The worst customer service experience I've had in some time!! Shop elsewhere
Rated 1 stars by Weedman
on May 15, 2013
Stay away!!!: Do yourself a favour and STAY AWAY from L and M Taylor Soccer in Whitby. The owner is very condescending, confrontational and downright rude. I would assume that as a business owner, you would want to treat customers with respect. This is not the case with this business. Even if you aren’t able to provide a service, there is no need to use profanity or raise your voice especially without being provoked. On my way out, I wished the owner luck as I can only imagine how long this place will stay in business with ethics like that. I have never been spoken to like that in my entire life. It was absolutely ridiculous.
Rated 1 stars by Neveragain
on May 07, 2012