Lougheed Dental Centre
9855 Austin Rd
Burnaby, BC
V3J 1N4
(604) 420-7133
Rating:
2½ out of 5 stars
(
2 reviews)
Reviews
Good Service: I've had 2 appointments with Dr. Gianni Zanotto and his assistant Anna and found them to be competent, friendly, and patient with my questions. Dr. Zanotto knows his pain controls and managed to minimize both pain sensitivity during the procedure and the effects of freezing afterwards so that I could get work on 3 major areas in one visit.<br/><br/>The office overall loses 1 star in my rating for the lack of warmth, and at some times competence, of the front office staff. Get through that though and you'll get good results.
Rated 4 stars by Sir Lancebot
on April 22, 2011
Worst dentist: The staffs in there can't get anything right. They can manage to put down every basic information WRONG about you in their database. They talk to you as if you own them a million dollars, lack of appropriate professional conduct code. When questioned about who to address the claim form to, they wouldn't give you a name, and just wanted you to send it in. Their apology is always "I'm sorry you feel this way," as if it has nothing to do with them, none of your frustration is any of their doing whatsoever. If you are willing to trust people who can't get the basics down right to do your crown, this is the place to go.
Rated 1 stars by jk
on May 07, 2009