Platinum Productions
9-846 Marion St
Winnipeg, MB
R2J 0K4
(204) 269-5535
Rating:
1 out of 5 stars
(
1 reviews)
Reviews
Rude!!!: Me and my fiance booked with Platinum Sound this past summer for our wedding in January 2012. We figured they had the best quality light show accompanied by the best DJ's. When my fiance could finally get a hold of Kelly (The apparent owner) to discuss set up time's, Kelly thought it was acceptable for the Dj and lights to be set up while guest are arriving. Which we were not happy with, so Kelly said we could pay a extra fee for earlier set up. We figured we were in a corner at this time, because we were not sure if anyone else in the city did wall washing, so we decided to pay the fee. As the wedding approached to within a month, Kelly told us she would be away on holidays down south for a few weeks so she will need at least 2 days to reply to an email. We then asked if we could speak with the DJ who was assigned to our wedding to go over music selection, and Kelly refused to give us thier name, stating that we do not need to speak with the DJ only to herself. This however was not working as Kelly was not replying to emails (even after 2 days), and our wedding is now close to 2 weeks away. Kelly then called my fiance saying she didn't want our business anymore, which we were happy to finally agree on something. So we asked for our deposit back, since we did not receive any services. Kelly verbally agreed to refund us on the phone and said we would be refunded by the end of the month. We at this time are fine with this. However as the end on the month was coming to a close. My fiance called Kelly just asking if she could just at least get the refund agreement in an email rather than being a verbal agreement. Kelly replied "This is why I didn't wanna F***ing deal with you, you pyscho B****! I don't need your business, we make over $500,000 a year." The whole experience was not good by any means. Kelly seemed to be rude right from the getgo.
Rated 1 stars by Angie F
on April 07, 2014