River Grove Campground & Cabins
Beach St
Drumheller, AB
T0J 0Y0
(403) 823-6655
Rating:
1 out of 5 stars
(
1 reviews)
Description
River Grove Campground & Cabins offers these services: campgrounds, resorts.
by ourbis
on September 04, 2013 from ourbis
Reviews
Dump in Drumheller July 10 2011: We wanted to stay in Drumheller on a camping trip to Banff. Drumheller is a wonderful little town with fun things to do, RIVER GROVE IS NOT ONE OF THEM!<br/>
1. They advertise rabbits on their web site, they are in a cage and kids are not allowed to touch.<br/>
2. We phoned in our reservations. I asked for power, sewer and water. When we got there we got a 15 amp site with no sewer. I was not asked what amp I wanted for my site when I made the reservation. Drumheller is hot in the summer, we couldn't run a/c. We did get water, but the water smelt like sewer water. I had to sanitize my hands after using it. The smell never went away. GROSS!<br/>
3. There is a playground for young kids,at the opening of the campground. There is traffic constantly going in and out on either side of the playground. Not safe for children.<br/>
4.Pay showers, $1 for 5 min. after paying nearly $40 for a "full service" site.<br/>
5. We requested a 30amp site for our return trip. I called a few days later. They said there was no cancellations and couldn't accommodate us. I tried to cancel the reservation and was told I couldn't because the reservation was within 7 days....wtf?!<br/>
The woman, short, older 58ish with black hair and smoked, was so obnoxious about this. I was so mad at this point. She was blunt and rude. Nowhere on their website did it post the cancellation policy. <br/><br/>Bottom line, do not stay at this campground. If you like rude, unaccommodating and greedy customer service then this is the place for you.
Rated 1 stars by Miss Mona
on July 30, 2011