Rope Loft
36 Water
Chester, NS
B0J 1J0
(902) 275-3430
Rating:
1 out of 5 stars
(
4 reviews)
Description
Rope Loft offers these services: marinas, restaurant.
by ourbis
on October 08, 2013 from ourbis
Reviews
Horror story at the rope loft in chester ns: We visited the Rope Loft in Chester Nova Scotia several Monday afternoons through June, while returning to the city from our cottage. It
<br/><br/>had become a regular stop for us - not so much because of the place, but because of the view of Chester harbour. We loved to have a cold
<br/><br/>Margarita in the sunshine, on their deck. Often, we'd order 'snacky' food items, which were always good. We'd always chuckle, however, at
<br/><br/>the terrible Margaritas, and that they'd be vastly different each time. In fact, the first time we visited, the bar staff had to ask us
<br/><br/>what liquor was in a Margarita. We soldiered on, though, figuring someone would take the time, eventually, to actually learn how to make
<br/><br/>this most basic of drinks, and that the next time, they'd get it right.
<br/><br/>Anyway, this was always amusing, until last time. The Margaritas came, and they were absolutely improperly-made and vile - made with some
<br/><br/>sort of sweet lemon concoction. We politely sent them back, and ordered Coronas instead.
<br/><br/>Upon leaving, we were billed for the incorrect Margaritas we sent back and didn't drink. When asked to correct this error, the staff
<br/><br/>brusquely informed us it was "no mistake" and that the owner had ruled it should be this way.
<br/><br/>Intending to work things out in a civilized fashion, we asked to see the owner. He arrived downstairs and refused our initial smiley
<br/><br/>greeting, and immediately began swearing at us, shouting and ranting that we had "upset his staff" and that their Margaritas were made
<br/><br/>perfectly. The whole thing turned into an ugly scene, with him insisting we pay for the incorrect drinks we didn't consume, and us
<br/><br/>steadfastly maintaining this wasn't right. Ultimately, we were told instead to pay only for the Coronas and to never come back. (not that
<br/><br/>we would have anyway, at this point) We were astounded and mortified at this treatment. I wonder what would have happened had we sent
<br/><br/>back an improperly cooked steak, or bad mussels!? Yikes!
<br/><br/>We left Chester, very upset and dismayed by the whole incident. Apparently they don't understand they're in the "hospitality" industry.
<br/><br/>They managed to ruin a whole weekends' worth of relaxation, and to turn what was supposed to be a peaceful stop in scenic Chester, into a
<br/><br/>horrific memory that will likely keep us from ever returning to Chester at all.
<br/><br/>Long story short - don't order Margaritas at the Rope Loft in Chester, NS!
Rated 1 stars by margaritalovers
on April 24, 2009