Speedy Muffler Brake & Wheel
2992 Douglas St
Victoria, BC
V8T 4N4
(250) 385-8717
Rating:
3 out of 5 stars
(
2 reviews)
Description
Speedy Muffler Brake & Wheel offers these services: muffler, automobile, garage, repair, brakes, automobile repair.
by ourbis
on June 29, 2013 from ourbis
Reviews
We can't fix your brakes , get out and don't come back!: Parts are more expensive than manufacturer. Poor quality parts. Warranty is of no value and they send you elsewhere to get it fixed at your cost then try to reimburse half the repair cost. (per the Alberta office)<br/><br/>The reviewer that said they are rude and dishonest was on the nose . This is a National franchise and International franchise. A one rating is too high for this place. <br/><br/>Give me a BRAKE.... some BRAKES......any BRAKES<br/><br/>Speedy Auto Victoria BC : <br/>
Get out and never come back we can’t fix your brakes take it somewhere else....<br/><br/>Next day took Toyota Corolla to the Toyota dealer says the <br/>
brake shoe material by Speedy is too hard and won’t cause enough friction <br/>
to stop the car and they thought it felt like we had no brakes at all.<br/><br/>Toyota replaced the brake shoes. The shoes from Toyota are less expensive <br/>
than the defective ones from Speedy but my expense for labour and to <br/>
machine the drums again.<br/>
I guess the shoes damaged the drums even though<br/>
there is a life time warranty is on the shoes.<br/>
In total that is Speedy.. new drums, machined drums, replaced drums, <br/>
Toyota machined drums and replaced the shoes advising the shoes are very poor<br/>
quality.<br/>
Speedy (western Canada ) offered about ½ of the cost of repairing their mess and if we sell them the Toyota invoice for ½ our cost they may attempt to get the rest<br/>
from some manufacturer some day after we return the shoes.<br/>
We refused as we should not have to pay to train them on what parts to use<br/>
when we gave them many opportunities to do the right thing but they <br/>
save money if they send you somewhere else. <br/>
The brake shoes supposedly had a life time warranty at Speedy but Speedy<br/>
refused to look at the problem. Per speedy Invoice Life I/C @12 Mnth P/N 801PG Ray<br/>
www.speedy.com <a href="http://www.speedyautoservice.com/" rel="nofollow">www.speedyautoservice.com/</a> <br/>
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The details:<br/>
Complete brake job at Speedy Mar 2010 Speedy Victoria BC $ 997.30<br/>
Returned vehicle to Speedy Victoria 4 times as follows with <br/>
clunking noise in rear end of vehicle, poor braking. <br/><br/>1st return June 2010 – the new drums where machined by Speedy Victoria<br/><br/>yes this reduces the life of the drums.<br/><br/>2nd return May 2011 - the drums where replaced <br/>
3rd return Nov 19 2011 - Speedy was getting ready for a radio show and even though no appointment is required <br/>
they were too busy come back through the week.<br/>
4th return Nov 22 2011 – although an appointment was made and problem described over the IPhone<br/><br/>Upon arrival at Speedy without looking at the vehicle told us we had no problem and there is nothing wrong with our brakes. Go somewhere else to get them fixed. <br/>
Never come back to Speedy says the so called owner.<br/><br/>5th Next day took to Toyota Victoria – replaced brake shoes, <br/>
machined drums . Immediate appointment for brakes. $ 372.19
Rated 1 stars by rbwvic32
on March 16, 2012
Information from the business
You can depend on Speedy for the best while you wait service, outstanding value and the assurance we stand behind what we do.
by n49
on May 12, 2010 from n49