Subway Sandwiches & Salads
331 Bayfield St
Barrie, ON
L4M 3C2
(705) 503-4001
Rating:
1½ out of 5 stars
(
2 reviews)
Reviews
Terrible food, terrible service: This restaurant is absolutely terrible. I've undergone a long ordeal with them that started off with three bad 6" subs in a row.
<br/><br/>Ultimately, the last sub was a soggy, stale mess. I took it back in and asked for a replacement. The girl there was offended and said she'd have to call the manager. I left to run an errand.
<br/><br/>When I got back, the manager was there. With the staff standing behind her, primping themselves like Cinderella's step sisters and dancing, the manager belittled me, insulted me, said there was nothing wrong with the slop on the counter and refused to make another sandwich. When I asked for a refund she argued, threw the money at me and told me to leave.
<br/><br/>The girls behind her had outright lied to her, telling her that I insulted them and "frightened" them. Is it really that frightening to be reminded that spending $150 a week at their location deserved edible products and decent service?
<br/><br/>Later that night when I decided to take my chances with a twelve inch instead, I was told that I wasn't welcome, that if I wanted to be served I would have to "shut up, don't give us any trouble, take what we give you and leave" in front of a line of a dozen people. She then proceeded to insult and belittle. At this point I hadn't even said a word.
<br/><br/>Subway's corporate mission statement is quality food and service. Ironically this restaurant (the location at Bayfield and Sophia is owned by the same owner) exhibits neither one. Avoid this location unless you're happy to shut up and take whatever they dump into your bag.
Rated 1 stars by disgusted
on May 15, 2009