Westside Animal Hospital
2700 Dufferin St
Toronto, ON
M6B 4J3
(416) 783-4285
Rating:
1 out of 5 stars
(
2 reviews)
Reviews
Imo stay away from these people: I brought my dog here and they charged me allot of money to determine what was wrong and to treat the problem. After the treatment was over and didn't work, I began to ask what was going on, I soon discovered that they didn't examine my dog the way they told me they had or had charged me for. I was upset and told them to re-examine my dog, to determine what is wrong or refund the near 1000$ they took me for. They denied my requests; their receptionist Debby told me I was high maintenance. When I continued to question the examination and furthermore, the new variations they were now giving me they told me not to come back and when I asked for the medical records, which I received 2 weeks later, they appeared altered and matched all my complaints, with defamation comments towards me stating I was aggressive.
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I took my dog to VEC and within 5 minutes determined a proper diagnois which was completely different.
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I hired a new vet ...only soon to discover that Dr. Bondar was telling my new vet his rendition of what happened, using things I said out of context--my promises to take him to court –making me out as an a@s and/or trouble maker and its working....causing concerns to other Vets in my area
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Dr. Bondar actions are now hampering my pet from receiving the proper treatment and is now facing death, if he doesn’t receive the proper surgery. Thanks Westside Animal Hospital!
Rated 1 stars by reno
on February 17, 2010
Huge money suckers with no customer service!: Ever wondered who gets paid 15 bucks a minute?<br/>
Westside animal hospital on Dufferin Street just does that!<br/>
People please beware of scam! <br/><br/>I brought in my maltese dog for a bordetella vaccine because i want to send my dog to a boarding house for couple of days while my husband and me are on vacation. <br/>
The vaccine is a liquid sprayed in the nose. And it cost me $26. I also bought a huge 30 lb TD small bites food for $48. That's $74. However, my bill turned out to be $148.00 When i requested a breakdown, it was for a consultation with the doctor. Come on, people, we are being robbed! The doctor spent several minutes with us! And we have not been informed that 5 minutes of his precious time would cost us almost $70.00!!!! <br/>
I could not believe in this! The office manager and the receptionist showed very poor customer service, refused to show us a complete breakdown what we paid for, informed us it is their practice and that the doctor needs to make a living. Hello!!!!! When we mentioned that they should have informed us that 5 minutes of doctor's time would cost us more than 30 lb bag with dog's food and the actual vaccine, their office manager said that we should have asked how much it would cost us! And she was laughing into our face! <br/><br/>People, i heard other people complaining about this clinic and went there only because it is located close to my house. If you can avoid going there, I recommend you stay away if you don't want to be fooled!
Rated 1 stars by Tatiana
on December 15, 2009